Credit Information Bureau India Limited [CIBIL] — Wrong data reported on my CIBIL report

Address:Hyderabad, Andhra Pradesh, 500058
Website:www.cibil.com/complaints-escalation-procedure/escalationMatrix.action?id=2

As I was raised a dispute to cibil and escalated then also i got the message syaing that the information was correct. In my CIBIL Report for one of the bank CC i was closed the account in 2007 and the same was confirmed by bank and sent me the letter but in the CIBIL report it was showing that the Card was active since 2013 with the DPD as 150, .Which was never been the case because the account got closed in 2007. Secondly Bank also replied to CIBIL saying that since 2007 september 17th onwards the account was invalidated then how come cibil report shows since 2013 with the DPD . Even in the CIBIL portal i am planning to escalate to level 2 tried around 100 times it was not get recorded /confirming message from CIBIl If the bank data is itself was not validated since 2007 then how come the CIBIL reported the data from 2013 with the DPD as 150 which should be cleared from CIBIL . I am planning to consult attorney as i am fedup with followup with these guys since 3 months . Gravience ID: GR[protected] Service Request Number :40974180 There is noway for me to escalate to second level on website even i tried 100 times it is not recording or providing any id
Was this information helpful?
No (0)
Yes (0)
Credit Information Bureau India [CIBIL] customer support has been notified about the posted complaint.
Complaint comments 

Comments

Dear Customer,

CIBIL cannot make any change directly to your Credit Report but we can help you raise the dispute with the credit institution. Only the change authorized and provided by them can be updated in your credit report. To report discrepancies in your credit report, fill the requisite information at CIBIL’s Dispute Resolution webpage: http://bit.ly/1xsT90b.

Regards,
CIBIL Consumer Services

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Credit Information Bureau India [CIBIL]
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    54%
    Complaints
    1314
    Pending
    0
    Resolved
    686
    Credit Information Bureau India [CIBIL] Phone
    +91 22 6140 4300 [Helpline]
    +91 22 6638 4600 [Corp Office]
    Credit Information Bureau India [CIBIL] Address
    Hoechst House, 6th Floor, 193 Backbay Reclamation, Nariman Point, Mumbai, Maharashtra, India - 400021
    View all Credit Information Bureau India [CIBIL] contact information