[Resolved]  Crizal — complaint about scratches, smudge and glare

I purchased crizal lenses last year. After 8 to 10 months scratches on the lenses. Smudge not clear with water every time lenses cleaned bye cloth. And anti glare coating not working. When i was drive, lights very irritates to me.in the warranty period i complaint about this at the shop where to bye this product. They told me your problem was solved. But this problem was still. I am very disappointed about this product...
Was this information helpful?
No (0)
Yes (0)
Sep 17, 2017
Complaint marked as Resolved 
Crizal customer support has been notified about the posted complaint.
Verified Support
Aug 14, 2017
Crizal Customer Care's response
Dear Sir,

Thanks for reaching out to us. Kindly share your email id and contact no. to assist you further.

Best regards,
Team Essilor
Aug 30, 2017
Updated by Shri1984
Crizal — complaint about scratches, smudge and glare

2 Reviews
Sh Shri1984 on Aug 12, 2017
Mark as Resolved

I purchased crizal lenses last year. After 8 to 10 months scratches on the lenses. Smudge not clear with water every time lenses cleaned bye cloth. And anti glare coating not working. When i was drive, lights very irritates to me.in the warranty period i complaint about this at the shop where to bye this product. They told me your problem was solved. But this problem was still. I am very disappointed about this product...

Please resolve my complaint as early as possible

Shrikant khedkar
Email id - [protected]@gmail.com
Mo no. [protected]
Complaint comments 

Comments

Crizal company is big fraud company. They don't resolve the problem, rather they pretend to help. I have a really bad experience with them. They are not going to replace the lens. They haven't done anything about 2 days scratch.
I recommend everyone to not to buy Crizal lens as they are cheap in quality and price is premium
[protected]@gmail.com
And mo no is [protected]
I have bought crizal lenses on 23 July 2017 from perfect eye care sec. 7, Dwarka, new Delhi.
There are so much smudge and scratches on lenses.. quality of lenses is so poor.

My coating started fading in three days of purchase of crizal Prevencia

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Crizal
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    55%
    Complaints
    169
    Pending
    24
    Resolved
    86
    Crizal Phone
    +91 80 4092 1801
    +91 80 4092 1800
    Crizal Address
    #71/1,Brigade Plaza, 6th Floor,S.C Road, Anand Rao Circle, Gandhinagar, Bangalore, Karnataka, India - 560009
    View all Crizal contact information