Crompton Greaves (Cg) — Non repair of pump despite repeated request

Address:

411031

I have purchased 1/2 up pump on 20 Dec 2015. Pump was not functioning Wed 03 March 16. I deposited the pump to M/s Sr sales Pune for repair. They charge me Rs 1600/-.I collected the pump on 13 .04.16. Pump got again problem. Despite my repeated request the same had not been repair so far by your centre at Pune.
They are telling false that water is not good. Nobody has come to home to see the pump.
Please do the needful.