Crompton Greaves / Cgglobal.com — ceiling fan (aura 48'', rbw dlx)

senjhumur

from Delhi, Delhi

Address:

Ganguly Electronics, 142 E, S.P.Mukherjee Road, Kolkata -26 (The Fan has been purchased from this shop), Kolkata, West Bengal

The fan was purchased on 17.04.2018. And at present the fan is covered under the warranty period. But the fan is producing noise and the speed of the fan is decreasing day by day. It seems that the rpm of the fan is getting obstructed and producing severe heat sometimes. At night the fan produced spark and we are getting panic by this type o[censored]nusual activities of that fan. Though i had tried to contact the customer care executive several times to lodge the complaint but line was too busy to receive my call.
So, please send a representative to solve the problem as early as possible.

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Crompton Greaves / CGGlobal.com customer support has been notified about the posted complaint.

Jul 01, 2019

Updated by senjhumur Crompton Greaves / Cgglobal.com — ceiling fan (aura 48'', rbw dlx) :

Installation address : Madhab Sen, Block - LB, Flat No. -13, Kustia housing Estate, Kolkata 700 039(Picnic Garden).

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Comments

sargurunathanb

from Mumbai, Maharashtra

New fan not working

Jyoti vaidya

from Mumbai, Maharashtra

The fan can not be fitted without shackles fitting kit. Careless packaging by the company. Need to travel long distance to get the part and arrange an electrician to sort out the problem. Also will loose time in getting it done.

Very unsatisfied.