Crompton Greaves / Cgglobal.com — ceiling fan issues

Address:Mayur Vihar Phase 3, New Delhi, Delhi, 11096

I bought a ceiling fan on 26 march 2017 with a warranty of 2 years. On 30 march 2019 the fan got damaged (Not working) when i switched it on first time after the winter season. I lodged a complaint with the cg customer care (Complaint id - [protected]) on the same day. But the engineer visited my home to check the fan refused to rectify the issues because of the warranty period expired on 26 march 2019 (Just 4 days prior to my complaint logged, that too first time only i switched on the fan after 3 months winter season). We are getting services for other products within 5-10 days even after completing the warranty period. Can't crompton greaves provide such privilege to your customer? I hope a positive response from your side.
Thank you
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    Crompton Greaves / CGGlobal.com Phone
    +91 22 2423 7777 [Registered Office]
    +91 12 4439 2000 [Gurgaon]
    +91 33 2282 9685 [Kolkata]
    Crompton Greaves / CGGlobal.com Address
    CG House, 6th Floor, Dr. Annie Besant Road, Worli, Mumbai, Maharashtra, India - 400030
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