Crompton Greaves / Cgglobal.com — Company has not solved warranty complaints

Address:

hardoi, U.P. , india

I had purchased a Crompton motor 3.0 h.p. single phase since 4/9/2000.
it is not working from one month and I had registered complain many times in toll free no.[protected]. customer care has provided service center no. which is from Lucknow. I talked many times but no one provides the engineers.
if you cannot provide the service then why give a warranty in the product.