On 21.11.22 I had given a complaint regarding water leakage in my Gyeser.Your service person visited on Tuesday(22.11.22) and told that it needs to be replaced as can not be repaired. Also told will get the confirmation on the same day(22.11.22) by 9 pm .While I had not received any response till 23.11.22, dialled to your service person and asked regarding my matter, he confirmed me that it will be replaced within 7 days.
Today(27/11/2022) your service people had visited @11.30am having mobile no:
[protected] after repeated follow up and tagged my Geyser.
After tagging pressurised me to provide the happy code and told that if I am not going to provide than certainly they will not do anything what needs to be done.
They kept my Geyser aside and gone away.
Just explain me are you providing such type of service?
I purchased by the reputation of Crompton and is this the reputation are you maintaining?
Is it so that it is mandatory to provide happy code else any customer can sufer till he purchase a new one.
You are just harrassing the customer and spoiling the valuable time and energy by providing such type of services.I am suffering since 21/11/2022.
Either return my money back else replace it out within 5 days of time frame.
Immediately explain the matter else will go for the necessary legal steps as per the law.
The message which I received against my complaint is:
*Your Service Request No:[protected]/01 will be attended by BISWAL SERVICE SALES-[protected]. -Crompton* Was this information helpful? |
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