[Resolved] Crompton Greaves / Cgglobal.com — exhaust fan not working

Jyoti Vaish

Address:

1004, TOWER 11 MAXCITY RAMPRASTHA Greens Vaishali

Dear Team,

We had purchased Crompton bathroom Exhaust Fan during last year in May/June 2020 considering good reputation of the Company and our previous experience with the Products of the Company.
But this time results were not as expected. This fan fan stopped working in Dec 2020. We were told by electrician that its motor is not working. In my view it should be under warranty as were told that it has 2 years warranty.

Please suggest wayforward

Thank you

Akhil Sharma

[protected]

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Aug 6, 2021

Complaint marked as Resolved

Crompton Greaves / CGGlobal.com customer support has been notified about the posted complaint.

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Comments

Crompton Greaves / CGGlobal.com Customer Care

from Mumbai, Maharashtra

May 10, 2021

Verified Support

Dear Sir,

Regret the inconvenience caused to you.

To register a Service request, you are requested to either inform your Complete address along with Pin Code & Cell no along with Product and issue faced or For instant registration please click on the below link and filled the star marked details.

https://care.crompton.co.in/CromptonLandingPage/

Complaint Registration thru What’s App

Now you can register the Complaint just by sending what’s app massage “ Hi “ to [protected] and follow the simple steps.

Regards,
Consumer Support