Crompton Greaves / Cgglobal.com — Fans HS Plus

Address:

Kolkata

2 of my Crompton Greaves fans are not working for almost 4 months now. I have registered 5 complaints in the last 4 months, yet my fans have still not been fixed. PFA the screenshots.
Your technicians cancel the requests most of the time without even calling me.
When call on the official number that was texted to me no one picks up and they call back from an unofficial number.
One and the only time a technician arrived at my building, but upon being asked to register with the security gaurds and wait for 5 mins he disappeared.
All these problems are happening with a particular service centre - Lokenath Enterprise which is not even registered on your website.
Last year someone had come to fix one of my fans from JG Corpnet enterprise, which is officially registered on your website as well. PFA screenshot of that as well.
Why aren't you allocating the customer service to JG Corpnet anymore? They actually came and did the work.
Is Lokenath Enterprise even an official Crompton Greaves service centre?
Please look into this and fix my fans at the earliest.