Crompton Greaves / Cgglobal.com — Geyzer 25 litre sr no - swh925s-lhg00246 purchase date[protected] bill no-478/[protected]

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I lodged a complain dtd[protected] regarding water heater/geyzer is not wor king. The complain no is [protected]/[protected]. On[protected] i received sms your complain resolved when i talked with customer care they assured me next day 100 % engineer will visit & rectify or replace the item. But till date no one visited to rectify the said geyzer. After that i requested sevearl times on phone & also on mail but till date nothing has happened & problem still exist. No one visited. Today your dealer /nominee patna told that your behaviour is not good as our engineer told we will not visi & rectify. He told me lot of false thing which never occured.
This was really a shocking for me. Can i expect anything from your end which saw me that i have purchase a good thing of reputed company like you.
I amm waiting for your response
Triloki nath singh, ashoka vihar colony (Now dr ram raj cooperative colony, patel chowk), biscoman colony road, right of lap tower near matri vastl appt kumbrar patna-80007 bihar [protected], [protected]