Crompton Greaves / Cgglobal.com — Immersion water heater Sr.No. LRGK1TI017698

Address:

Crompton Greaves Consumer Electricals Limited, Equinox business park, Tower 3, First floor, LBS Marg, Kurla (west), Mumbai 400070

I bought the product last year on Nov, 2nd 2020. I has 02 year's warranty period. The heater has developed cracks due to which it's not making water warm/hot anymore. I have registered complaints various times by dialling on [protected] but to no help, so far. Finally, I had to register complaint with Consumer Forum as well.
I need to get my product replaced asap. I was once even told by Crompton representative not to worry as the product will be replaced but still it hasn't. I had registered first complaint on 21/10/2021.