| Address: | New Delhi, Delhi, 110063 | | Website: | www.crompton.co.in |
I had bought cg pump 1 hp (mini ganga) on 20 sep 2016. After 4 months i Facing issuek that pump not working properly. It's geting power off after every 5-10 mins & heating too much. I complaint on customer care on 27 feb 2017. Engineer not fix the issue & suggest me to take the pump to their authorised service center at RAMNEEK ENTERPRISES E-90 PNB SIDE ROAD, SHASTRI NAGAR, DELHI-110063, so i go to service center & handover the pump on 28 feb 2017 & they said that contact after 2-3 hours, so i call after 3 hour but they said that we are unable to fix your pump pls call tommorrow, so i call again next day, & they said that it will be replaced within 2-3 days, after 3 days i call them but they reply that we have not yet received your new pump from company pls wait for 2-3 days. After 3 days i call them but they told me the same reason, after that i again register a complaint to customer care they give me the mobile number of NAVEEN SAINI ([protected]) who handle the service center of some areas, so i call him & tell him about my problem he also tell me to wait for 2 days & call the service center after 2 days, so i call service center after 2 days, but still they have not solve my problem & said that we don't know when your new pump comes. Regret to say that it is nearly 12 day now, but the pump has not recd. at the service center. Very very poor service... Not getting good service from Authorised Service Center. Was this information helpful? | 
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