Crompton Greaves / Cgglobal.com — new motor burnt

Address:

Surat, Gujarat, 395007

Dear sir,
We have bought 8 motors from r. Manilal surat out of which one cgl 2.2kw/3hp/2900 rpm motor has burnt after 5 mins of starting the motor. We have sent the motor to kerela electric your authorised service center in surat but they are denying it to repair under warranty.

We already have supplied 1000's motors of crompton and it is the quality of crompton which drives us back to crompton.

Attached is the photos and invoice copy.

Kindly look into the matter and resolve it at earliest.