Hi
I purchased new low voltage motor model no gf6567 on dt[protected]. I am facing a issue since first day when i start to use it. Its become heat up after some time. We loges complaint regarding this with saler and customer care. Customer care gives us technician number mr. Jasvinder [protected] for service. But he not visit the site and said us to bring the motor to his mohali service center. I take the motor to mohali service center and they test the motor and send mme back. Once again i install the motor at home issue is same again and we loges again complaint again with customer care on[protected] for engineer visit but till date no one visit the site customer care again give us mr jasvinder number and he assured me to the engineer will visit the site today. But when call mr jasvinder today he gives me another number[protected] for engineer and on this landline number when we call they said engineer not available.
I am facing the issue from last two month but no engineer visiting the site for fix the issue. This is very poor service of your company.
Kindly assign an engineer to fix the issue today positively.
Thanx and regards
Yogesh kumar
[protected]
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