Crompton Greaves / Cgglobal.com — pathetic services for new water geyser crompton gemma aswh1725

Address:

North Sikkim, Sikkim, 141003

Dear team,
This is with regards to crompton water geyser model gemma model no. Aswh-1725 which i purchased last month from your dealer inder electricals, janta nagar ludhiana. At installation on 10.12.18, i came to know that its power indicator and auto cut indicator are not working. This manufacturing defect intimated to installation crompton authorised person paramjit singh from p s electricals but he did not bother and take it lightly. After several follow ups with him, i raise the matter with crompton customer care vide complaint no. [protected] but no sucess, i taken up the matter with punjab asm mr. Kuldeep singh and mr. Ajay kumar. After several follow ups today person came up. But instead of giving solution to my simple problem, they make it more complicated for me. Today geyser stopped working, heating pipe got burst which is very pathetic experience for me. Is this kind of service you are giving to your customers. Please look into the mattet on prioirity and assist in resolving the same.

Thanks
Kailash kumar
[protected]