Dear Sir,
This Complaint against poor service related .5 HP Motor. The Motor details mentioned Below.
We have purchased the Motor 6th January 2022 The Motor has been damaged & informed Sri Ram Diesel ( Mango/Jamshedpur) where the motor was purchased. He advised us to send it to a service center situated at another place named Sriram Enterprises ( Adityapur).
After that we handover the same in the service center on 15/3/22. But no action taken against the same till now & lingering the matter based on approvals of higher authority. The behavior of the representative in the service center is very lethargic & unsatisfactory. They have no worry about the customer .
I know the item is a very small & low value item but this is very important for our plant. We have already used 20 different capacity motors in our plant
Lastly we have plans for the same shall be taken back & repaired from local vendors.
But this is very hopeless & poor services of CG motor while the CG Motor best brand in India & across India. Hope you understand our pain .
Model No.GF6781-H
Type CGFHP Motor
Motor No UKG33257
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