Crompton Greaves / Cgglobal.com — Pump

Address:

110077

Dear team,
I have purchased a motor dated 26/12/2016, it is faulty motor which requires replacement, today it was extreme it caught fire, which could have brought my whole house down, if you have something which is faulty why do you sale that product, more over technician visited and I will have take the motor to your servicestation, I have no other work rather than running from pillar to post, for no fault of mine.
I would like to have the escaltion matrix
Details of the motor
PF8CA000983
Model No SWJ1.0.VX
MOB NO [protected]
Anil shw