Crompton Greaves / Cgglobal.com — replacement of defective geyser-complaint number : [protected]

Website:www.crompton.co.in/geysers-amp-room-heaters

On 26th aug 2018 crompton greaves service center jg corpnet (Kolkata) came to see defective geyser (Solarium dx810). They told tank leakage and since it was 5 years under warranty they provided a replacement tag. They asked me to deliver to the retail shop ganguly hardware @ kolkata and their distributor will pick it up and provide me a new geyser. I am yet to get a new geyser almost 3 months have passed. Ganguly hardware is saying their distributor (Vishwakarma) is not providing the replacement and jg corpnet (Kolkata) is washing their hands off. Please let me know how to get the geyser replaced or atleast repaired.

Complaint number : [protected]

Name : r bose
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    Crompton Greaves / CGGlobal.com Phone
    +91 22 2423 7777 [Registered Office]
    +91 12 4439 2000 [Gurgaon]
    +91 33 2282 9685 [Kolkata]
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