Crompton Greaves / Cgglobal.com — Submersible pump installation

Dear sir,
I purchased one 5 hp submersible pump from Anand Enterprises, Silchar, Assam.
Before two month.
There is some issue regarding it's installation, and the pump is not working properly, i contact with your local service centre but there is no proper response, after that I collected contact no of area manager and explained everything, he assured me to inform me but still no response for last 15 days.

So purchasing such costly high configuration pump if we customer or consumer do not get proper guidance then this is very embrasing for us.
Thx n regds
Rana laskar
Silchar, Assam
[protected].