Crompton Greaves / Cgglobal.com — Water pump taking air for which water cant lift up

Address:	110040
Website:	[email protected]

This is the 4th & last complaint from my side.

I again put a complaint today i. E on 26.10.2016 regarding the same problem and still my problem did not resolve.

Complaint no is-[protected].

This time your engineer came & told motor pump is really taking air for which water cant lift up and find attached complaint attend letter written by engineer mr. Ajay das.

Your company lost my trust by doing nothing after getting serious complaint from me since a long time i. E approx. 3 months only engineer visited & doing nothing again again.

I am giving one more chance to resolve my problem after that we will meet in consumer court and court will decide what to do.

I did not know crompton is a one of the worst company working in india since a long time. I came to know there are lot of customer complaints in narela area all are belong to crompton. I will say you to stop manufacturing this kind of worst product instead of giving problems to the customers.

During this period doing complaints all ere from crompton side taking lightly and did nothing.

Regards.

Sahadev nayak

— forwarded message —
From: sahadev nayak
Date: tue, oct 18, 2016 at 10:51 am
Subject: re: fault in motor i. E not lifting water
To: customer. [protected]@crompton.co.in

I am also facing same problem till now. There is no permanent solution from your side. This is the 3rd time i am doing complaint.

Pls. Install a quality tested water pump 1hp & ensure me your brand value.

Your engineer always come & not giving solution & came back saying motor is ok. I don't want that kind of engineer who is not capable to give a permanent solution instead of giving problems again and again. He also does not forget to collect a photo copy of invoice.

Regards,

Sahadev nayak

On mon, oct 3, 2016 at 11:21 am, sahadev nayak wrote:

Dear team crompton,

I purchased 1hp crompton motor from lala ram kishan & sons, narela-delhi-110040 on dt.23/7/2016, bill no-054, but i am regularly facing problem i. E water not lifting. Then i have to open the not of the motor for removing air and after some time it lifts water. I have to do this bad habit on everyday.

Your engineer came on 31.08.2016 (Complaint no-[protected]) from s. S electro works pvt. Ltd whose mob no-[protected] and said there some problem in pipe line that's why motor taking air and not lift water. Then i changed all the pipe line & installed new one. Then also i have to face the same problem.

2nly i put a complaint on 28.09.2016 but till now no one came to look at this as it is now 6th day that complaint registered by me. Daily i taken follow up for the same but got as reply today positively engineer came & get the solution by end of the evening.

Complaint no-[protected]

. No of motor-01afc008953

Note - i want the solution very soon either repair or replace.

Regards,

Ahadev nayak

[protected]

[protected]

Narela

Delhi-110040

Attachments area