[Resolved]  Crompton Greaves / Cgglobal.com — Not working- electric water heater

Address:North 24 Parganas, West Bengal, 3P3.NIJCB-58467
Website:CG

Dear sir it was purcheasedon november 2015 from your dealer of radhabajar street kolkata 01.
but we are suffering problem since july 2016 end, whenever we switched on, both he light is glowing (red & green) but the water is still remain cold.

since then we unplugged the cable and try to contact your cust care department but some how we are not be able to contact you, so we would request you to resove this issue as early as possible .
my product code is 3p3NIJCB-58467.

ADDRESS -SUBHASGARH P.O-HAJINAGAR - P.S -NAIHATI, 24 PGS (N) PIN - 743135, M/NO [protected]
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Oct 18, 2016
Complaint marked as Resolved 
Crompton Greaves / CGGlobal.com customer support has been notified about the posted complaint.
Verified Support
Sep 16, 2016
Crompton Greaves / CGGlobal.com Customer Care's response
Dear Sir/ Ma’am,

Thank you for writing to us for your Concern.
We sincerely apologize for the inconvenience caused to you and will like to assure you that your concern will be attended on priority.

However for rendering Faster Services, Request you to kindly register your complaint through anyone of the below:
(i) 24 X 7 Web-Form (http://www.cromptoncare.com/Crompton/pages/complaintregistrationCp.aspx)
(ii) Toll Free Customer Care Number[protected] Days of the week from 9.00am to 7.00pm) or
You may visit our website for further details. (www.Crompton.co.in)

For any further assistance, please revert back with your complaint number.

Crompton Customer Service Team

Crompton Greaves Consumer Electricals Limited
Equinox Business Park, 1st Floor, Tower 3, LBS Marg, Kurla (W), Mumbai 400070
Complaint comments 

Comments

Motor is not working properly it takes too much time to fill the water tank of 1000 lt only. Please send your engineer to check it & rectify My Bill No 755 Dt 09/08/2016 (Lalit Agroelect Co, Shivaji Market Pitampura)
( HP Mini Master Plus)
Raju Singal
197-98, 3rd Floor, Pocket 6, Sector 24, Rohini, Delhi -110085
M No [protected], [protected]-64

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    Crompton Greaves / CGGlobal.com Phone
    +91 22 2423 7777 [Registered Office]
    +91 12 4439 2000 [Gurgaon]
    +91 33 2282 9685 [Kolkata]
    Crompton Greaves / CGGlobal.com Address
    CG House, 6th Floor, Dr. Annie Besant Road, Worli, Mumbai, Maharashtra, India - 400030
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