[Resolved] Crompton Greaves / Cgglobal.com — Not working- electric water heater | |||||
Dear sir it was purcheasedon november 2015 from your dealer of radhabajar street kolkata 01. but we are suffering problem since july 2016 end, whenever we switched on, both he light is glowing (red & green) but the water is still remain cold. since then we unplugged the cable and try to contact your cust care department but some how we are not be able to contact you, so we would request you to resove this issue as early as possible . my product code is 3p3NIJCB-58467. ADDRESS -SUBHASGARH P.O-HAJINAGAR - P.S -NAIHATI, 24 PGS (N) PIN - 743135, M/NO [protected] Was this information helpful? | |||||
Oct 18, 2016 Complaint marked as Resolved Crompton Greaves / CGGlobal.com customer support has been notified about the posted complaint. Verified Support Sep 16, 2016 Crompton Greaves / CGGlobal.com Customer Care's response Dear Sir/ Ma’am, Thank you for writing to us for your Concern. We sincerely apologize for the inconvenience caused to you and will like to assure you that your concern will be attended on priority. However for rendering Faster Services, Request you to kindly register your complaint through anyone of the below: (i) 24 X 7 Web-Form (http://www.cromptoncare.com/Crompton/pages/complaintregistrationCp.aspx) (ii) Toll Free Customer Care Number[protected] Days of the week from 9.00am to 7.00pm) or You may visit our website for further details. (www.Crompton.co.in) For any further assistance, please revert back with your complaint number. Crompton Customer Service Team Crompton Greaves Consumer Electricals Limited Equinox Business Park, 1st Floor, Tower 3, LBS Marg, Kurla (W), Mumbai 400070 | |||||
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+91 22 2423 7777 [Registered Office]
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