Ctet — CTET Fees issue of 1000 paid by UPI

I made my payment of Rs 1000/- for ctet paper 1 through upi. money deducted from bank but still shows incomplete on cbse portal.
i want refund so that i will pay the fee again.
please look into it.
Name- RUCHIKA SINGH BAGHEL
my number- [protected]
transaction date- 23 September 2021
amount- 1000/-
Transaction ID T2109231930334410186281
UTR :[protected]
Application No : [protected]