Ctet — Ctet transaction failed

Respected sir,
I paid my payment of Rs 1000/- for ctet paper 1 through UPI. money deducted from bank but still shows incomplete on cbse portal.
i want refund so that i will pay the fee again.
please look into it.
Name- Anjali Garg
transaction date- 20 September 2021
amount- 1000/-
to - cbse.[protected]@hdfcbank
+1 photos
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