| Address: | 483-l model town Jalandhar |
Hi,
This is vishal chauhan.I am from Jalandhar Punjab.I am your regular customer.My vehicle no is PB08CK1293 which is on my father name.
I have been servicing my bike with you from last 4 years.you will have all the records which you must see.Today I went to your Jalandhar bmc chownk work shop for vehicle service.
I reached your work shop sharp 13:30. One of your sales staff whose attending me he said I will Hanover your vehicle sharp 16:30.After I spoke, he gave me the bike at 17:00.
He also did not check what fault he has written on the slip. It was 18:00 to do all the works again.They didn't get even the washing done.without washing they handover me the vehicle.
About today experience:- I had a very bad experience today.This is the first time happened with since 4 years.
I also have your AMC book in which I have just done only two service's but i will not come forward on any cost.
About staff behaviour:-Your manager is very cooperative but the staff does not have manners how to attend the customers specially that guy who made my slip.His mob no is [protected].
I went to speak to him twice he didn't speak properly.Both the times he was talking on the phone in front of customer.I also told him that I will definitely write complaint to your head office.
They didn't ask me it's reason even once after that he was again talk continue on the phone after see your staff behaviour I felt very embarrassed.
Suggestions:-I want to tell you that please look in to this matter.If this happens again so this not give good impact on your organization.
Regards
Vishal Chauhan
Mob [protected]
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