Dada Motors — Theft of Items from Vehicle. Non-agreed items billing & poor Complaint resolutions

Address:

House No. 3112, Basant Avenue, Extension-10

PB10HQ1308 was sent for servicing with an issue of Engine missing & undue Vibrations at Idle running position.

Instead, there was a theft of Tube Nozzle covers & no proper response from CS desks.
Idle engine shaking issues not resolved.

Surprisingly upon bill checking observed that three items were added in bill which were not agreed and my son was befooled cleverly by the dealing staff and payment taken for work not agreed without revealing the same.

The response upon complaint was very poor and very casual approach is observed.

This tantamount to a consumer court case application and need a reason why it should not be dealt legally.