[Resolved]  Daddy Drones — Item was fault and one propeller was not working...

On 16-08-2021 i ordered a drone in Daddy drones by online shopping. The item was delivered to me on 22-08-2021 by cash on delivery and i payed Rs 5490. That item's Order ID is 76564. The product was faulty/damaged and not working properly. One of the propeller was not taking off so that the drone is not flying. The drone contained 7 day return policy and 15 days warranty. On 23-08-2021 i started my returning process. After filling my data in the returning page it has to give me a RMA number. But the page didn't worked and i didn't got a RMA number. So, then i mailed to daddydrones ([email protected]) from my Gmail ([email protected]). But even after a days i didn't even got a single mail or call from them. I had filed a complaint in Online Consumer complaints on 24-8-2021. After filing my complaint i got a reply from daddydrones in my email. They were saying me to charge the battery for 50 minutes and then use it. But the problem was not that, the drone is not flying. So i mailed them back but there is no reply till now. So i called their numbers (+91 8108877597, 9653660340) but every time the numbers were busy and they were not calling me back. So i request you to take necessary actions on my complaint.