Dainik Bhaskar — looting people with help of fraud websites like freekaamaal

Hi bhaskar team,

I have seen some news about freekamal.co.in in bhaskar.com on 18th feb 2020 and ordered realme 5 pro mobile
As i have seen news on bhaskar.com so this website freekamal.co.in seems to be genuine but it seems to be fake now due to below reason
1. I have ordered realme me 5 pro by paying 3050 rupees
2. I received feature phone instead realme 5 pro that is still ok (It was not luck by chance sell but still they called it luck by chance sell and sent feature phone why? It was purely first come first serve basis deal so if customer is not lucky enough to be in top 500 list then they should not giving feature phone but just to keep customer money the sent feature phone that is totally wrong)
3. As per freekamal policy if i return product they will give me money as freekamal cash but no one is responding on return request and phone number shared also not working

I am totally cheated by freekamal due to nationalize popular news paper bhaskar.com,

We have different values/trust on bhaskar since i was in 6 the class, it's almost 20 years now i use to read bhaskar.com only

I would request you to not publish any such fraud company advertisement/news on your website it will harm bhaskar and break trust also

Please suggest possible solutions to above mentioned issue, your help is much needed in this situation

Thanks
Anil sharma