Dainik Bhaskar — prize not received even after 5 months

Address:

CEERI, Pilani, Jhunjhunu, Rajasthan, 333031

Sir, i am from pilani, rajasthan. I have participated in the dainik bhasker jeeto 15 crore contest, and i won a sandwich maker as result declared in the month of april, 2019. But still i have not received the same prize. Local office of dainik bhasker told to contact news paper agent, but everytime agent answering to wait for few days. He also gave number of some other person (Mh. Idrish) who supplies these prizes. When we called him, he doesnt talk properly and saying this is not the only work i do, i will look into this. I have called him several times, i mostly call him at his given time still, i dint get any answer. Please look into this matter. It seems dainik bhaskar is not able to manage things well. If this is the case stop fooling people in the name of prize and all.
My format number was 1531637
Agent has all our documents and the receipt.