Dainik Jagran — matrimonial ad id od30009853 , money rs.3286.50 deducted but ad is not yet confirmed.

Address:

560087

Hello Sir,
I have booked a matrimonial Ad on 20th June 2019 on this website- http://bookads.jagran.com,
the AD ID is OD30009853 and made a payment of Rs.3286.50 through Net banking from my HDFC account.

The money got deducted from my account but the AD is not yet booked. I could see the pending status.
I wrote a mail and called several times to the company helpline center
[protected] to look in this issue very poor response. I feel time the company has cheated my
Rs.3286.50, so the people are highly ignorant and super-unresponsive.
I have attached a copy of the Jagran AD posted and a copy of my transaction from my HDFC Account statement.

Can you please address this issue ASAP.
Thanks,
Amit Saurabh
Mob : +91-[protected]
Bangalore