Hello sir/madam i want to verify my kyc and they scheduled to verify my kyc on 16 january 2019 between 3:00 pm to 5:00 pm and they called me again and again for confirmation and i confirmed my address and then the agent will comes to my address to verify my kyc through reference number but agent doesn't comes on that day for my kyc verification through my reference number
And next they again they called me for kyc by this message proof "aakash kumar pandey hi, your appointment for biometric verification has been scheduled between 09:00 and 11:00 on[protected]. Our outreach partner fino paytech ltd representative will visit you for the same. We will be sharing our partner's representative details with you on the day of appointment. For rescheduling the appointment on a future date please give a missed call on[protected]." but again agent doesn't comes and i called bank for kyc but they doesn't call me again then i use dbs app for kyc but also no call and message comes.
Your service is very poor... My kyc is not done yet...
So sir/madam please take some action to reschedule my kyc.
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