Dbs Bank Complaints & Reviews

I am holding DBS Credit Card-SPARK in your bank

Since I paid all the transaction amount with the charges you imposed on time in the previous month's account, the 4697.58 charge that was added to my March statement is completely unacceptable. However, an additional 4697.58 was charged this month, this is known as cheating.
I have very much respect for your bank and policies and believe you will resolve my issue.
I respectfully ask that you revert back the extra amount that was altered by your bank.

I have contacted customer care service through phone banking for the detailed statement but not reply.
Then I have approached through email and in the email conversation they are say I must pay the extra charges they put on me but they are failed to give the detailed statement.
Then last I have escalated to Zonal head ([protected]@dbs.com) but no reply.

I shall bring my problem to the attention of the RBI if it is not remedied but before that I would like to use this forum to address my issue.
Please arrange for a Telegu-speaking executive from your bank to provide clear explanations if you require any additional information.
You can reach me at [protected], which is my registered mobile number.
Regards
srikanth

Fooled customer for charges not applicable

Please kindly take the accurate measures against the DBS Bank/Digi bank for not following the RBI norms of fooling customers they have charges or more 800 rs in FY[protected] for non maintenance minimum balance of 5000 rs which is absolutely incorrect as per the their Account type which is zero balance account also free debit card they have been charging annual fee for the same .

Dear sir hamari problem solve karaye 10228 rupees debit kiye h mere account se jo ki reversal ko abhi tak unke account me credit nahi huaa or customer care meri baat nahi sunte please sir hamari problem solve karaye

I am srikanth i have a account in dbs bank my account freezed on 01/06/2020. They has been freezed my account with out informing me however they can inform me through mail are viva massage but they didn't. I got to know that my account has been freezed when i try to pay in petrol bunk by lucky i was carrying cash i payed them by cash. After reaching home i tried to reach customer care [protected] they told me to wait for a 7 working days i asked for which reason my account has been blocked they told last transaction which i have received they have mention name your company name so it is been freezed and it will be unfreeze with in 7 working days but after that if i call to customer care they will tell that they dont have more information about this just investigation is going on on monday i have visited dbs bank bangalore branch i asked in reception that i have to meet manager they are telling me that manager is working for home and hr is also not available after waiting for 2 hour.

During lock down my ssim card is got blocked need to update my mobile number in my account online .Please contact me on my alternate number [protected],
email id is same [protected]@live.com

Hi sir,

I am joesphin benita from chennai. I have opened a savings account in digi bank (Dbs) through online. When i tried to open fd i was asked to complete the biometric verification. I have done too. But it was not done properly i dont know what was the reason.
I have decided to close the account, and asked the customer care. I was asked to give my another savings account so that they can deposit the amount which i had in my dbs savings account.
They agreed that the amount will receive within 15 days. But its been 4 months but i havent received the amount still. I have sent email to bank regarding this many times but no response.

12000 rupees account transfer kiya par wo ab wasap nahi kar rha hai
Jiska acount no[protected]
Ifsc-dbss0in0811
Name-medicharla srikarnt chary
Bank-dbs
Date 06/09/2019 amount.1999.. Rupees
Reference id..[protected]
Date.07/09/2019 amount..7500 rupees
Reference id..[protected]
Date.07/09/2019 amount 2500 rupees
Reference id..[protected]
Company name india loan finance pvt ltd
Ye number se mujhe call aaya tha apna naam pooja bata rhi thi mobile-[protected]
Mobile-mobile-[protected]
+[protected]
Website-www.indialoanfinance

The issue happened on august 17 and till now i contacted them so many times but they are saying you want to wait for 30 days... Ok i waited but after they are saying we raised another complaint and saying please wait 30 more days and so much irritating, their superior officer also called me and said that your issue will be resolved but till now my issue was not resolved and i am facing worst service from them and please help me to get my money back

I am using this ac from 5 years and now my account is frozen/blocked customer care is not responding for the query my money of 10000 is also stuck in the account which i can't withdraw or transact
When i call customer care they are saying to contact icici bank when there is no link of me to icici bank i have no account in icici bank never trust this bank dbs digi bank is a worst bank and cheaters
Kindly help me to get my money back they have taken my hard earned money and frozen my account without by reason

Respected sir /madam.

My saving account no[protected], i oppened this account last year, but i activated it few days back.

After that i finished my all kyc formalities. There after i try to add fund from my other bank account and google pay and paytm. All are rejected by dbs.

So there after i call customer care no -[protected], too many time from 04/03/2019. Onwards. They ask me to wait 24 hrs, how many 24 hrs i will wait

They ask me to transfer fund by neft mode, and from other dbs account.
I tried so. But result rejected.

So i ask your executives to raise a complaint on my issue. They feel not happy to do that.

So my humble request is to sort out my issue, or i[censored] have any problem to sort out it, please close my account.

I have done atm transaction in axis bank on 10/02/19 for an amount of 5000/-. Atm didnt dispensed the said amount, which i reported it immediately to my dbs bank and raised an service request #[protected].

After a week bank informed me that atm service provider has clearly rejected the claim that the amount was not dispensed, i have further challenged it with my bank, but still there is no response from there part.

Second level investigation service request number #[protected]

My reg email id with bank is [protected]@gmail.com

I need my amount back

Hello sir/madam i want to verify my kyc and they scheduled to verify my kyc on 16 january 2019 between 3:00 pm to 5:00 pm and they called me again and again for confirmation and i confirmed my address and then the agent will comes to my address to verify my kyc through reference number but agent doesn't comes on that day for my kyc verification through my reference number
And next they again they called me for kyc by this message proof "aakash kumar pandey hi, your appointment for biometric verification has been scheduled between 09:00 and 11:00 on[protected]. Our outreach partner fino paytech ltd representative will visit you for the same. We will be sharing our partner's representative details with you on the day of appointment. For rescheduling the appointment on a future date please give a missed call on[protected]." but again agent doesn't comes and i called bank for kyc but they doesn't call me again then i use dbs app for kyc but also no call and message comes.
Your service is very poor... My kyc is not done yet...
So sir/madam please take some action to reschedule my kyc.

Recently i want to verify my kyc and they scheduled to verify my kyc on 16 january 2019 between 3:00 pm to 5:00 pm and they called me again and again for confirmation and i confirmed my address and then the agent will comes to my address to verify my kyc through reference number but agent doesn't comes on that day for my kyc verification through my reference number. So sir/madam please take some action to do my kyc again.

I have transferred an amount of 621 rupess from dbs bank account to my friend through mobile number. He didn't receive the money because he doesn't have the dbs savings account. Amount was deducted from my bank account. Could you please look into this issue and help me by requesting a refund of amount 621 back into my account.

Transaction date: dec 04, 2018
Transaction id: m17747
Receiver mobile number: [protected]

My account number:[protected]
Ifsc: dbss0in0811

Hi my name is ganesh sunil kamble. I dont have any account with dbs. However one person named as ankur gangan from thane, maharashtra had called me once and said he will give me a loan and asked me to pay 1500 rupees. I paid the same amount. However he did'nt give me the loan and now he is refusing to give me my refund back which he promised to if the loan is not done. Hence request you to please take a strict action on him. His account number with dbs is[protected].

Hii sir i place a order to debit card, and i got tracking msg also, bt till now it will not yet delivered, once i check with traking details it is showing consignee shifted something, every time am facing the same problem with ur courier service, there is perfect landmark n perfect address, so how can ur man not able find my address bcz each and every orders when i do in online that will come to my adrss, bt every time ur gus not able find my adrss even not able to do call also this is the worst experience with ur service, please solve the problem asap and ples delivered to that cars asap other wise this is the last service with ur service

My money transfer to 3 august 9:30 am i transfer money to the friend but transfer to the wrong upi like [protected]@ybl old refund my money in my account ph no. I requested my money transfer in my account i pay money transfer to phonepe my i'd 880026
882 plz help.

I kindly requested to your help plz your result in positive way.

Your, 's truly

Dear Sir,

It's a digital world and we are using our phones for almost all our banks available in India for all the transactions. Like through app. One of the featurw is money transfer most important and senstive featutes. Though it's the best to transfer money immediately but still have some issue. In watsapp we have an option calles revoke and also we can find in sending mails if by mistake we have swnt some mail or message to wrong person we can revoke it back or recall. But this feature is not available in transaction our hard earned money goes to wrong person will never come back.why you dont have a revoke button for money transfered option in app or through net banking non of the back have this feature as this is very important feature to safe guard our money if sent by mistake. Since this I am asking based on the experience I have faced I have paid an amount of 1000/- for a course registration fees later I came to know its fake but by the time I realise its already late. I did not get back the money as the person whom I sent the phone got switched of[censored]nable to track him through any ways. Even police complain didn't work as they seems not interested to finding the person it's all waste of time and energy.There should be a dutton to revoke the transaction if the second party has not withdrawn the money it should come back to us from the same transaction. I hope your team will think about this and help all banks to implement this idea I may not get anything from you for sure but many customers n innocent people's money will be saved.
Thanks and regards

Santha Kumar
+91-[protected]
Chennai

Hi,

This cheaters posted ad in locanto site for personal services, they re frauds operating from outside india, they will ask you to share money to account imps, via email, they will convince you, once transaction done, they wont respond.. So please be alert. Below are the details.

Account holders name :- mr. Gaurav hegde (My husbands name, keep the name same if he checks passbook entry he will think it's his money itself)
Acct number :[protected]
Bank name : dbs bank
Bank ifsc : dbss0in0811

Imps transfer as soon as i get notification i will call you from my personal no and then we will later speak on call about other things

Sunita wate
[protected]@gmail.com

These are cheater using above id for communication. Be alerted guys

Dear sir/madam
By mistake i paid (Qkt transation from my sbi account) an amount of rs. 3600/- on 24.10.2017
Payment and other relevent details herewith :
Payment details : attached
Name : subham biswas
Acct number :[protected]
Mmid : 9641838
Bank name : dbs bank
Bank ifsc : dbss0in0811

Therefore i request to your team please look into the issue and please do the needful for refund of rs. 3600/- to my bank account.

I open DBS Digibank account and I funded my online wallet from debit card and funds got missing. I raised 3 tickets from there banking app and its now almost 3 days but no response yet. I call there phone banking and I was informed that it may take upto 48 business hours. I called bank back after almost 60 hours of transaction and now they are saying that it may take upto 7 days. I asked then to send me this i writing and they denied that. No one is sure about policy of there bank. Even i have recording of every calls that I made to bank. Some time they say that payment was successful at gate way and sometimes they was me to check with other bank.