Deal At Once — Deal At Once / Amtec Engineers & Consultants- They Looted my money - (dealatonce.com)

Address:Mumbai City, Maharashtra

I have been cheated by Dealatonce customers by making fake calls on 17th Feb 2015. Later I spoke to them (Neha) and they said they will cancel the transaction however they have claimed the amount now. Dont know how to get my money back. Can you please help to resolve this and get my money back. Below is chronology of calls and numbers for your investigations:- 1. On[protected] at 12:40, I have received a phone call from No. [protected] and she stated that she is calling from ICICI Bank Credit Card PayBack Department, ICICI Head office, Delhi (Spoken Person Name – Jeena Sharma, Emp id 336429). They informed me that my credit card reward points worth Rs.7000 will expire today, as I have not used the reward points long time. They offered me the gifts worth Rs. 6999 on www.dealatonce.com for that reward points with deduction of Rs. 6999 on my credit card. Also they promised that they will reverse the deducted amount into my account in the next billing cycle. I became greedy for the gifts and became negligent and provided all my card details to her. 2. After sometime received a call from [protected] (Aditi Sharma, Dealatonce representative) for the gift details. The purchase of gifts transaction completed by DEALATONCE/AMTEC ENGINEERS and received confirmation SMS from ICICI Bank. 3. I also received a call from [protected] Dealatonce verification team (Murugan). I haven't received the purchase order to my email / mobile number and I confirmed from ICICI customer representative that they are fraud people and debited Rs. 6999 from my account. Immediately I have blocked my credit card on[protected] at 15:12 and they confirmed that this is fake calls and no one ICICI calls to do such rewards redemption and also the reward points are never expired. The trick part was everyone was doing their job in so well connected way that whatever questions were asked by verification were told by Jeena in initial call that they will ask whether am I redeeming any points for this transaction or paying from my credit card AND I need to confirm that I am paying from my credit card. Verification team never gave a background that there are some fraud or fake calls are happening and hence they are checking about the reward points. Hence, I strongly feel this type of fraud is done by your team however I don't know the motive behind this. I want you to cancel the transaction immediately. Below are the transaction details. Transaction To: AMTEC ENGINEERS / DEALATONCE.COM Transaction Date:[protected]:08 Transaction Amount: Rs.6999/- Transaction Mode: Online purchase using my credit card credentials Regards Shrini
+1 photos
Was this information helpful?
No (0)
Yes (0)
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Deal At Once
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    35%
    Complaints
    40
    Pending
    0
    Resolved
    14
    Deal At Once Phone
    +91 11 6597 0055
    Deal At Once Address
    A-3/183, IIIrd Floor, Paschim Vihar, New Delhi, Delhi, India - 110063
    View all Deal At Once contact information