Deals Bazaare — Deny to give the refund for bonanza deal - 02

Address:

Bangalore, Karnataka

I have ordered for bonanza deal 02 i.e. Rs 6500/- . However, I wanted to cancel the order due to some unavoidable reasons and also in the policy, its clearly mentioned that a customer can cancel his order anytime and all the amount will get refund.However, the customer executive denying about that. Please help me out of this.