Deals & Offers — Product not operational

Address:

Ranchi, Jharkhand, 834001

Dear concern,

They deliver the product which is not working/operational.
I purchase a product form deals & offers through online.
When o tried to contact them over the call but nobody responding, always say we are busy.

I request you to kindly help me to get my money back.
Company name - deals & offers
Customer care number - [protected]
Order code - cib264988
Courier company name - xpressbees
Courier number[protected]