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XpressBees Logistics Complaints & Reviews

www.xpressbees.com
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Updated: May 6, 2026
Complaints 3659
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283
Unresolved
3376
Bad 😕 It seems that XpressBees Logistics has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.
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XpressBees Logistics reviews & complaints(3659)

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B
bhakthshrihari
May 6, 2026
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Courier

Address: Building# B1, Kumar Cerebrum IT Park, Kalyani Nagar, Pune, Maharashtra - 411014
Website: www.xpressbees.com

The courier was booked on april28. but after may 6 also they are not delivering the parcel. i think they are not willing to deliver the parcel. they want to keep it for themselves....
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Paramita_Roy
from Kolkata, West Bengal
Apr 25, 2026
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customer harassment complaint: repeated false pickup cancellations & lack of response (awb 234095433447107)

Website: www.xpressbees.com

Dear Sir/Madam,

I am writing to formally lodge a serious complaint regarding the repeated cancellation of my shipment pickup (AWB [protected]) and the lack of response from your delivery team.

Despite not initiating any cancellation from my end, I have been receiving messages stating that the pickup was cancelled by me. The message reads: “UNPICKED: Shipment with AWB [protected] from Meesho was not...
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Saammmyy
from Mau, Uttar Pradesh
Apr 7, 2026
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Missing Products

This is a straight up scam..I ordered three products from shein india and received only half of one. The package seems to have been tampered with somewhere on the way and the products must have been taken out. Out of three products I only received the top from a top and bottom set (hence half of one). Similar situations can be observed throughout social media. This is a [censored] company that scammes people and refuses accountability. None of...
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D
Deepanshu1190
Dec 20, 2025
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Online Fraud

Address: DELHI NCR

Tracking ID: [protected]___________

I received a prepaid parcel through XpressBees.
While opening the parcel, I recorded a video.
The packet was found completely empty.

This is a serious courier fraud case.
A Cyber Crime complaint has already been filed.

Request you to investigate the seller and delivery chain
and provide a written response at the earliest....
+1 videos
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A
arjunn3007
Dec 18, 2025
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The delivery keeps delaying

Address: DubasiPalya

The order keeps delayiny for three days....
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B
Bebouh
Dec 6, 2025
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My item delivery keeps on delaying

Address: Delhi

My item Awb no. [protected] have not been delivered even after 6 days. It's an important document and losing that will be a huge problem for me. Please solve this issue as soon as possible....
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X
Xyz88764
Nov 11, 2025
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XpressBees Worst Courier Service Ever! No Delivery, No Response, Totally Useless Support!

I'm so fed up with XpressBees! My parcel-AWB No: [protected]-is stuck since days, and there's just no update from their side. I've already emailed them more than 100 times, and still not a single proper reply!

Their so-called "customer support" is a joke; nobody replies, nobody updates the tracking, and they don't even bother to call the customer. This is the worst courier service I have ever seen.

Even the...
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wasim inamdar
Oct 21, 2025
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Product untraceable - they have lost product

Hello
I have made several complaints. email / phone via Ship rocket
There is no progress on tracking number[protected]
its an 25000 of Sony Bluray player xpressbees is very irresponsible no response from the team or update on the investigation. anyone who is using Xpressbees very very carefull or use DTDC or any reputated brand
I am very sad and depressed about how they lost it
I will make an video...
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V
Vijayalaxmi Shettigar
from Mangalore, Karnataka
Sep 16, 2025
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Bad delivery

Address: Hyderabad

I have ordered for an ornament on instragram profile, hertreasures_jewelstore on 06/09/2025 and paid Rs. 699/- through online and they booked order on 07/09/2025 and sent consignment through Xpress Bees. order picked up on 10/09/2025 from Hyderabad and reached Mangalore on 14/09/2025.
Since yesterday I am trying to know the delivery status, but getting excuses like our area service is not good. they are asking 48 hours time to deliver...
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A
ashibaradhiya
from Nagpur, Maharashtra
Aug 24, 2025
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Urgent: undelivered parcel and poor response

Address: Nagpur,Maharashtra

Dear XpressBees Team,

I am writing to express my disappointment regarding the non-delivery of my parcel. The order was scheduled for delivery, but it was later canceled without any proper communication.

I have been waiting for my parcel for a long time, and despite multiple attempts to contact your team, I have not received any satisfactory response. I even requested the warehouse address so that I could pick...
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N
Nileshbarot12
Jul 25, 2025
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Final notice 1000 compensation & free delivery demanded | otherwise legal action will be taken

Dear xpressbees Support & Grievance Team,

I am writing to express my final concern regarding the extremely unprofessional handling of my first order, which has caused serious damage to my brand's image and mental stress.

Issue Summary:
On 11 July, my parcel (AWB: [protected]) was not picked up by XpressBees.

On 16 July, the pickup was cancelled with the false reason: “Pickup...
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A
Abhishek_2312
Jun 28, 2025
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XpressBees & Shiprocket - RTO Initiated Without Delivery, 17-Day Delay, False Promises, & Poor Support (AWB: 14326542665072)

Address: Pune, Maharashtra, India

I am filing this complaint against XpressBees and Shiprocket for a completely mishandled delivery of a fragile, high-value monitor, with AWB No. [protected], picked up on 11th June 2025.

Key Facts:
🚚 Promised Delivery: 15th June

🕒 Actual Status Updates: Delayed to 19th, then 26th June

📲 SMS Received on 27th June: “Parcel reached your city, expected by 26th...
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S
SaranyaGokul
from Chennai, Tamil Nadu
Jun 24, 2025
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Order not received - xpressbess

I ordered a BoAt airdopes on June 17, 2025 via Boat LifeStyle and it was due for delivery on June 22, 2025. The delivery partner is XpressBees. I got a notification from XpressBess on 23rd June that the delivery is out for delivery but after sometime there was a message from them stating - they regret the inconvenience that they couldn't deliver the order as the address information is incomplete.

I tried contacting the...
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K
K_05
from Bengaluru, Karnataka
Jun 5, 2025
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Return picked up but status not updated refund stuck no response from xpressbees

Address: Yelahanka

On 25th May 2025, XpressBees delivery agent Santhosh K picked up three return items from me (ordered via Biba) around 3:45 PM, and the OTP was shared during pickup. Despite this, the return status is still showing "Return not yet picked up" on both the XpressBees and Biba websites.
I have contacted the delivery agent multiple times, and he has clearly confirmed (and I have a recording of our call) that:
1)The items...
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P
ParulM10
from KANKER, Chhattisgarh
Jun 4, 2025
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Received wrong product in return order

This is my order id S[protected]. I placed an order at freeup app. The order was placed on 2nd May and shipped on 4th May 2025. Xpressbees lost my original package and didn't deliver it to the customer. When I asked for cancellation and returning me my parcel, they delivered me a different product. I want my original parcel or I want compensation from both xpressbees and freeup app. I'm attaching images of the original package and...
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S
sonooooooooooooo
May 10, 2025
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Mishandling of my order-14326446757581

I am writing to formally report a serious grievance regarding Order 64361, AWB- [protected] placed with Rashki on 25th April 2025, which was assigned for delivery via Xpressbees courier.

Order Details:
• Order Date: 25th April 2025
• Courier Partner: Xpressbees
• Scheduled Delivery Date: 2nd May 2025
• Actual Delivery Date: 9th May 2025
• Items Ordered: 2 Bags...
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C
Chhotukumar
from Lakhisarai, Bihar
May 6, 2025
May 6, 2025
This thread was updated on May 6, 2025
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Address: Balgudar sahni tola kali mandir, Lakhisarai, Bihar
Website: Xpressbees

Return place
XpressBees Logistics customer support has been notified about the posted complaint.
May 06, 2025
Updated by Chhotukumar Wrong item received
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    S
    SurajKu2345
    May 5, 2025
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    AWB number [protected]. It was expected to be delivered on 03-May. Not delivered and now no new expected delivery date is there. Customer care executives are also not able to help as they can only pass message. I have no problem in delay delivery but atleast there should be an expected delivery date by such an company. They are not able to provide that also.
    XpressBees Logistics customer support has been notified about the posted complaint.
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      Y
      yxsh1102
      from Ahmedabad, Gujarat
      Apr 28, 2025
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      I placed an order on Nykaa Man. The order was placed in 22nd of April and it was expected to reach me by 25th of april. The product reached the nearest hub on 24th april. On 25th they didn't attempt any delivery. On 26th my product was out for delivery but they didn't try to deliver or reach my house to deliver it. I called the delivery boy and he said he wont deliver today and he isn't sure it will be delivered tomorrow also so on 25th, 26th, 27th the product wasnt delivered, I am writing this complaint on 28th which is today the product still has't been delivered. Both NykaaMan and XpressBees are not giving proper response. I am attaching screeshots of tracking and order id for further enquiry
      Apr 28, 2025
      Complaint marked as Resolved 
      product was delivered today
      XpressBees Logistics customer support has been notified about the posted complaint.
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        S
        [email protected]
        Jan 30, 2025
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        Address: +91 (020) 49116100, e-mail- [email protected]
        Website: Xpressbees service

        I ordered two items on Freeup ap on 8th January, the pickup was done on 9th Januar, it reached the Mandsaur xpressbees on 10th January, today is 22nd January 12 days since pickup and the items are not delivered, i have sent numerous mail and calls but they are not taking any action, even freeup is also not taking any action, this is my last hope 😔

        my AWB NUMBER: [protected]
        XpressBees Logistics customer support has been notified about the posted complaint.
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