XpressBees Logistics Complaints & Reviews

I have ordered for an ornament on instragram profile, hertreasures_jewelstore on 06/09/2025 and paid Rs. 699/- through online and they booked order on 07/09/2025 and sent consignment through Xpress Bees. order picked up on 10/09/2025 from Hyderabad and reached Mangalore on 14/09/2025.
Since yesterday I am trying to know the delivery status, but getting excuses like our area service is not good. they are asking 48 hours time to deliver...

Dear XpressBees Team,

I am writing to express my disappointment regarding the non-delivery of my parcel. The order was scheduled for delivery, but it was later canceled without any proper communication.

I have been waiting for my parcel for a long time, and despite multiple attempts to contact your team, I have not received any satisfactory response. I even requested the warehouse address so that I could pick...

Dear xpressbees Support & Grievance Team,

I am writing to express my final concern regarding the extremely unprofessional handling of my first order, which has caused serious damage to my brand's image and mental stress.

Issue Summary:
On 11 July, my parcel (AWB: [protected]) was not picked up by XpressBees.

On 16 July, the pickup was cancelled with the false reason: “Pickup...

I ordered a BoAt airdopes on June 17, 2025 via Boat LifeStyle and it was due for delivery on June 22, 2025. The delivery partner is XpressBees. I got a notification from XpressBess on 23rd June that the delivery is out for delivery but after sometime there was a message from them stating - they regret the inconvenience that they couldn't deliver the order as the address information is incomplete.

I tried contacting the...

On 25th May 2025, XpressBees delivery agent Santhosh K picked up three return items from me (ordered via Biba) around 3:45 PM, and the OTP was shared during pickup. Despite this, the return status is still showing "Return not yet picked up" on both the XpressBees and Biba websites.
I have contacted the delivery agent multiple times, and he has clearly confirmed (and I have a recording of our call) that:
1)The items...

This is my order id S[protected]. I placed an order at freeup app. The order was placed on 2nd May and shipped on 4th May 2025. Xpressbees lost my original package and didn't deliver it to the customer. When I asked for cancellation and returning me my parcel, they delivered me a different product. I want my original parcel or I want compensation from both xpressbees and freeup app. I'm attaching images of the original package and...

I am writing to formally report a serious grievance regarding Order 64361, AWB- [protected] placed with Rashki on 25th April 2025, which was assigned for delivery via Xpressbees courier.

Order Details:
• Order Date: 25th April 2025
• Courier Partner: Xpressbees
• Scheduled Delivery Date: 2nd May 2025
• Actual Delivery Date: 9th May 2025
• Items Ordered: 2 Bags...

Return place...

AWB number [protected]. It was expected to be delivered on 03-May. Not delivered and now no new expected delivery date is there. Customer care executives are also not able to help as they can only pass message. I have no problem in delay delivery but atleast there should be an expected delivery date by such an company. They are not able to provide that also....

Hello,

I had contacted to Xpressbees customer care. They said that they were providing the delivery today (21st November 2024) by 8 pm. But product was not delivered to me. Customer service executives provided the fake promises.

I hope after this complaint I get my product.
Tracking I'd is [protected].

Please help me to get my product. Xpressbees is not taking responsibility to deliver the order. Now it's a week.

Thanks

I am writing to bring to your attention a serious issue regarding the delivery of my package associated with Airway Bill No. [protected]. Despite booking this order almost two weeks ago, I have yet to receive it.
Every day, I am informed by your delivery personnel that the package will be delivered the following day. However, this promise has not been fulfilled, and the delivery has been repeatedly postponed. To add to my frustration,...

Its been 10days since dispatched from seller. still it is on hold with them upon calling they say that with 2days it will be delivered. I see that in site the status is misrouted! what in the name they are doing logistics I am not getting. this is the second time its happenning to me. no call no sms and moreover they are not at all telling complete address to at least go and pickup. very sick and worrying about my package.[protected]...

I made a purchase from Firstcry.com and they have chosen Xpressbees as the delivery partner. The product is expected with AWB[protected]nis expected to be delivered on 9 September 2024 but still there is no signs of delivery and as per my experience this order too will be returned without my consent for sure.
Previously I have faced similar multiple issues from Xpressbees where the delivery guy didn't even tried to contact/deliver...

On 28th May 2024, I had ordered a samsung product which was to be delivered to me by 3rd June 2024. I received info by SAMSUNG regarding parcel details and XPRESSBEES was their courier partner and AWB no:
[protected]. On 2nd June I received a call from XPRESSBEES courier stating that the PARCEL will be delivered and we're near to my location. As I wasn't available in the location I requested them to deliver it on the next day that...

Rescheduling delivery multiple times stating "CUSTOMER WANTS FUTURE DELIVERY"? How ? Without getting in touch with me you are rescheduling several times. Later Automated calls come from Mobile number +91.[protected] asking for cancellation of order ???? Absolutely fraudulent courier service. Request you to arrange earliest delivery of the shipment. REMEMBER THAT TAKING EXCESSIVE NEGATIVE VIBES FROM SEVERAL CUSTOMERS WILL SPELL DOOM TO YOUR COURIER BUSINESS, SOONER OR LATE...BUT IT WILL

We sent the package to the buyer on Mar 06, 2024 12:42 containing 3 pcs of Raymond Gift Packs the shipment was tampered with during transit and 1 piece has been stolen out of 3 from the box and then the box was repacked with the cello tape. the buyer did also raised the concern at the time of delivery but FE delivered it and asked to contact the seller.
The packaging video and image of the sent product are attached herewith so that...

I am writing to express my dissatisfaction with the non-delivery of my smartwatch order placed on April 14, 2024. The order was supposed to be delivered via Expressbees courier and was scheduled to arrive by April 21, 2024. However, it is now April 25, 2024, and I have yet to receive the package.Despite the expected delivery date passing, there has been no communication regarding the delay or any updates on the whereabouts of my package. This lack of transparency and failure to meet the promised delivery timeframe is unacceptable and reflects poorly on your company's service standards.I request immediate action to resolve this matter and provide me with a status update on the delivery of my smartwatch. Additionally, I would appreciate compensation for the inconvenience caused by the delay.Please address this issue promptly to ensure customer satisfaction and uphold your commitment to timely and reliable service.Thank you for your attention to this matter.

I ordered some books from a online website. Which was shipped through xpressbees on 4th April, till now it hasn't been delivered to me.
20/04 : it should out for delivery but in the Evening I got a massage that you refused to receive. I have contacted their customer care 2 times.They just say it will be delivered soon .
The delivery guy straight up rejected calls.

Sir, Kindly Speed Up My Order AWB Number : [protected] and Deliver it to me Tomorrow Itself as Quickly as Possible as it is Getting Delayed in Transit and its taking a while to deliver it to me .. So, Kindly Speed up and Deliver my Order as Soon as Possible as it is Urgent...

Sir, Kindly Speed Up My Order AWB Number : [protected] and Deliver it to me Tomorrow Itself as Quickly as Possible as it is Getting Delayed in Transit and its taking a while to deliver it to me .. So, Kindly Speed up and Deliver my Order as Soon as Possible as it is Urgent...