XpressBees Logistics Customer Care
XpressBees Logistics
Customer satisfaction rating: 12%
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1010
COMPLAINTS

XpressBees Logistics Customer Care

XpressBees Logistics

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Address
3rd and 4th Floor, Rajashree Business Park, Plot No 114, Survey No 338, Tadiwala Road, Nr. Sohrab Hall
Pune City
India - 411001

Customer Care Phone Numbers and Contacts

Phone:
Phone:
up
1159
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557

Additional info
Customer satisfaction rating
12%
Complaints
1010
Pending
0
Resolved
126
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So far so good - The company responded to our notifications and is working on resolving complaints.

Working hours
Mon09:00 am - 08:00 pm
Tue09:00 am - 08:00 pm
Wed09:00 am - 08:00 pm
Thu09:00 am - 08:00 pm
Fri09:00 am - 08:00 pm
Sat09:00 am - 08:00 pm
Sun09:00 am - 08:00 pm

XpressBees Logistics related photos (203)

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XpressBees Logistics Complaints & Reviews

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Xpressbees Logistics — 3 combo shirts

 Prince Nani Sprinter on Jul 22, 2019
I order 3 jeans combo shirts on last month, it takes one month time to delivery that order.. ok it takes time, but its fraud u give me a bloody cotton shirts and its worst shirts... i want my money back, really my money was waste. u peoples are fraud. bloody online products... it gives a bad name because of these products. Give my money back immediately...
Complaint comments  Read comments Complaint category Clothing, Shoes & Accessories

Xpressbees Logistics — non delivery of consignment and worst customer care

 Kevi Kir on Jul 20, 2019
Tracked my consignment, it says ODA (Out of delivery Area). What?? My address is in the heart of the town (SuperMarket near Hotel Saramati) which is approx 1.2-2km from their office. Called their customer care service, which was even worst. Instead of apologising and offering better service, he asked me to collect it from their office. Gave me reasons saying my address must be 10km+ away and even saying their staffs who updated knew what he must doing while updating in the website.
Bottom line- Don't run a courier service, first if you do not have a good service backed by prompt customer...
Complaint comments  Read comments [1]Complaint category Postal & Delivery Services

Xpressbees Logistics — refund or replace for iphone 8 plus

 Bidyasagar Yumnam on Jul 20, 2019
I have order a iphone 8 on july 9th of 2019, then i received the order on 12th july 2019 but the product i received was not iphone8 instead of that they gave me a 8plus and also it was a clone. I was not satisfied with the product what i got so i complain to them to replace the phone or refund the money, first they said they will come and collect the phone and refund for it on 15th july 2019 now they have block my number in whatapp which i used to chat and contact with them and also they are not picking up my call now. So please help me....
Complaint comments  Read comments Complaint category Mobile Handsets

Xpressbees Logistics — order [Resolved]

 Teresa Thondanpallil on Jul 19, 2019
I have placed an order on myntra which should arrive on 18th july 2019. The tracking number is[protected]. I have placed orders earlier with myntra on the same address and they have even delivered it earlier using ecom express. Xpressbees sent a message stating the address is incorrect and phone is not reachable. You didn't call me and the address is perfectly fine. The package has arrived on 18th in kuthuparamba, kannur and should be delivered to me on the same day. This is really annoying. Please try to deliver my package today or tomorrow!...
Complaint comments  Read comments [1]Complaint category Online Shopping

Xpressbees Logistics — issue with product

 Sravan01 on Jul 17, 2019
I'm order by "shoppingon"
Fusion5 11.6 4g tablet pc (4g sim android 8.1 3gb ram 32gb 5mp 8mp cameras full hd ips screen tablet pc)

It's delivered
Just open i'm but it's
Kids lcd hand writing
Please take return
Refund money please

Reference id : 7150
Order id : 6928320
Tracking id :[protected]
Order date : 07/11/2019...
Complaint comments  Read comments [1]Complaint category Laptops / Notebooks

Xpressbees Logistics — not received an updated I received it liars fraud

 sunita padhi on Jul 16, 2019
I had to receive a courier from xpressbees. From last 3 days it was showing out for delivery but i didn't receive it even the courier boy was not picking up the phone and today when i complained about the same it has falsely updated that i have received the parcel at 8.02 pm you guys are just fraud and liars sitting over there... Please give me a solution to this n tell me where is my courier.[protected]...
Complaint comments  Read comments [2]Complaint category Clothing, Shoes & Accessories

Xpressbees Logistics — first cry product/ worstest delivery

 Mekha Raj on Jul 16, 2019
This is the first time in years i have experienced such a worst delivery of my first cry products. The product has reached 6km away from my home on 6th of july 2019 address but because of the unprofessional behavior of the delivery boy today 16th of july i am receiving a message saying my product z returning. I was wondering about the reasons, and contacted the expressbees person in trivandrum and he said the delivery person is not ready to deliver. What kind of service are you providing den..??? So shameful...
Complaint comments  Read comments Complaint category Clothing, Shoes & Accessories

Xpressbees Logistics — long delays in delivery

 look4abhi on Jul 16, 2019
The package was expected to arrive on 12th july but hasn't reached me till 16th july evening and i do not expect that it will be delivered today so it might be delivered on 17th or later.
Very bad service from first cry and xpressbees.

My shipment id is :[protected]

On calling xpressbees and first cry i was asked to wait for 24 hours and 72 hours respectively for any response from their side. This is unacceptable and unprofessional....
Complaint comments  Read comments Complaint category Clothing, Shoes & Accessories

Xpressbees Logistics — wrong product

 Nandhini Bala on Jul 10, 2019
I have ordered 2 grand gown.. But totally i received wrong product its local brand chudi material worth rs 100 i lost my 2000rs... when i contact seller website no response fron them, i text them they r not replying for that also...Then i contact back xpressbees customer care for refund but no response yet. Pls return back my amount. AWB:[protected]...
Complaint comments  Read comments [1]Complaint category Credit Cards

Xpressbees Logistics — regarding late delivery

 Shankhadeep Dhar on Jul 9, 2019
Courier boy fails to deliver the parcel on the given day, calls me the next day and still doesn’t come to deliver the parcel, making lame excuses that he has reached home and also not accepting calls after repeated attempts
Poor service.
Absolutely disgusting

Order no :-your snapdeal cod order[protected] for defloc dual r/.. Of rs 517.00 will be delivered today. For queries

Contact: [protected] (Delivery boy ₹...
Complaint comments  Read comments [1]Complaint category Computers & Accessories

Xpressbees Logistics — not delivering product

 rameez.tmv on Jul 8, 2019
Dear team, i have ordered medicine online feom netmeds and they sent via xpress bees courier the product had arrived on saturday i e 6 july 2019 and still it shows out for delivery. Today i've called (8 july 2019) the courier boy he said your product is not with me.
Please help me its a medicine my tracking id is[protected].

Thanks and regards.
Rameez...
Complaint comments  Read comments Complaint category Other

Xpressbees Logistics — duplicate product received

 razak1 on Jul 9, 2019
I have received my order today and got different product and not haPPY WITH PRODUCT I have payed 1600 for this.they show me pictures of original product and send me duplicate product worth of 200 when i try to contact him he is not responding i want my refund they say they have return policy but not responding right now it is a request you to take serious action against [protected]@gmail.com mobile;[protected].
MY ORDER NUMBER [protected]. mobile number [protected] vendor code:[protected] AWB NO;[protected].take this fake product back and return my money. the per son who accept my...
Complaint comments  Read comments Complaint category Electronics & Appliances

Xpressbees Logistics — not delivered my order no. 1378018367772

 Ramesh C Panda on Jul 5, 2019
My self ramesh panda, i placed a purchase order no.[protected] on cod basis, i contect on mobile no.[protected]. My address is near railway station, gurudwara, in raipur city any person known railway station, but your delivery boy dont know where the railway station in raipur city. I request you to please sent my courier at the railway station and call me in my mobile no. [protected]. The gurudwara is situated in front of railway station raipur c. G....
Complaint comments  Read comments [1]Complaint category Employees

Xpressbees Logistics — I have not received my courier from two days

 Akshay_SG on Jul 4, 2019
My courier arrived in Pune on 2nd July'19 and as per xpressbees shipment status it showing "Out For Delivery" from 3rd July To 4th July. Till time i have not receive courier because i have not received any call.
I had called xpressbees customer care for 4 times[protected] and they stated, as per courier boy they trying to call me but no response from my side.
The courier which is yet to deliver, is very important for me as it contains banking details then how can i ignore?
On last call, the executive said that he will arrange the delivery of courier on priority basis today...
Complaint comments  Read comments [1]Complaint category Other

Xpressbees Logistics — not received parcel

 Sakshi Gaurav Sehgal on Jul 4, 2019
Hey! I have ordered a plus strip top and pants track suit from SHEIN almost 5days back also I have done the payment through paytm in which it is showing the parcel is shipped but pickup is not done from Delhi my order number is PHX66586 and shipping number is[protected]
I ordered this on 29th june at 19:06 please send my parcel as soon as possible
Sakshi Malhotra
3013/D
Ranjeet nagar
New Delhi-110008
[protected]...
Complaint comments  Read comments [1]Complaint category Clothing, Shoes & Accessories

Xpressbees Logistics — I have not received my parcel yet

 Sakshi Gaurav Sehgal on Jul 4, 2019
Hey! I have ordered something from SHEIN almost 5 days back in which it is showing the parcel is shipped but pickup is not done from Delhi my order number is PHX66586 and shipping number is[protected]
I ordered this on 29th june please send my parcel as soon as possible
Sakshi Malhotra
3013/D
Ranjeet nagar
New Delhi-110008
[protected]...
Complaint comments  Read comments [1]Complaint category Clothing, Shoes & Accessories

Xpressbees Logistics — bad behavior of the delivery boy

 Immanash on Jul 3, 2019
The delivery boy of xpressbees in hoogly named rahul acharya mob no: [protected] was behaving very rudely with me as i cancelled an order from snapdeal. He warned me to not place an orders in future. I had received duplicate product at last snapdeal order and i had no online option to cancel it as it was already on transit. So i rejected the order by telling the delivery boy. He yelled at me. I want an apology from xpressbees on this issue as they are not training their delivery boys properly who know how to behave with customers....
Complaint comments  Read comments [1]Complaint category Postal & Delivery Services

Xpressbees Logistics — refund my money back

 Swarnim13 on Jul 2, 2019
I had received an order today which is in a harsh condition someone has seem to use it and it’s even not of good quality the box was repacked after being torn and the product seems also duplicate Iva paid a1600 rupees in it so I want a refund for it Address Aditi Awas plot 442 new Rajiv Gandhi Nagar Kota Rajasthan zip 324005 tracking I’d:[protected], order no: [protected], vendor code : [protected] please refund my money back...
Complaint comments  Read comments Complaint category Products & Services

Xpressbees Logistics — package not received - # 121619723433

 shameelarsh on Jul 2, 2019
Sir.,

We have placed the order with purplle vide our order # [protected], the package has been sent thru the said way bill.in the tracking report the shipment shows as delivered in the system where as we have not received the package actually,

We need your immediate action and intervention to track our shipment and update the status positively.

Regds
Arshiya kouser / shameel [protected] / [protected]...
Complaint comments  Read comments [1]Complaint category Cosmetics

Xpressbees Logistics — parcel/awb 1319619612212, not received

 Chakrapanigandla on Jul 4, 2019
Dear sir, parcel not received got SMS of delivery but not delivered, contacted person told will do but not done.expected delivery is 29/06/19. Please confirm and deliver the parcel immediately. I contacted the person on phone but in tracking it is showing my phone is not available and am not available.i am getting revised delivery date twice but getting no reply. The delivery date is crossed. Please solve the problem or cancel the order...
Complaint comments  Read comments [3]Complaint category Food

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