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XpressBees Logistics Complaints & Reviews

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Last updated Sep 21, 2023
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3rd and 4th Floor, Rajashree Business Park, Plot No 114, Survey No 338, Tadiwala Road, Nr. Sohrab Hall
Pune City
India
411001

XpressBees Logistics reviews & complaints(3561)

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A
Arch_Mumbai
Sep 21, 2023
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Address:Pune

I had placed an order for 3 puzzles from First Cry on 16th Sep '23. They couriered my order through their sister courier company -- XpressBees.

For the past 2 days, the package has been out for delivery, and at sharp 7 pm yesterday as well as today (20th and 21st Sep '23), the delivery man updated the status as "Customer not available".

But here comes the truth! I was at home all day on both days. Neither the delivery man called me nor came to my address. I even confirmed with our society watchman.

Now I can't cancel the order because it is in transit. The XPRESSBEES is a fraud courier service. Please urge all of you to not place online orders with companies that use XPRESSBEES as their courier partner. It is an unreliable and dishonest logistics firm.

I lost my money and did not get what I ordered. So please BEWARE! And steer clear of XpressBees!
XpressBees Logistics customer support has been notified about the posted complaint.
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    A
    Anitha B.R
    from Bengaluru, Karnataka
    Sep 21, 2023
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    I had placed an order for Laptop ABS stand through my company ACE store in the end of July-2023. I received an email from Xpressbees that my order is placed and I will receive the order by August 9, 2023 with Tracking ID: [protected]. It is September 21, 2023 today and I am yet to receive my order. I have sent multiple emails to the customer care email id yet no response and tried calling the customer care number several times But my ID is not even accepted while typing to talk to the customer care agent !!
    I want to know the reason for the delay and want my item shipped to my location at the earliest.
    XpressBees Logistics customer support has been notified about the posted complaint.
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      T
      Teenu priyadharshini B
      Sep 18, 2023
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      Tracking NO.:
      [protected]

      Current Status: Shipped

      Estimated Delivery: Saturday, 16th Sep 2023

      Date & Day Time Shipment Status Details
      Friday, 15th Sep 2023 05.47 AM In transit from MAA/PC1, Chennai, TAMIL NADU,
      Friday, 15th Sep 2023 02.17 AM In transit from MAA/LH1, Chennai, TAMIL NADU,
      Thursday, 14th Sep 2023 06.23 PM In transit from BLR/LH1, BANGALORE, KARNATAKA,
      Thursday, 14th Sep 2023 12.43 PM In transit from BLR/FC1, BANGALORE, KARNATAKA,
      Thursday, 14th Sep 2023 10.11 AM In transit from BLR/LH1, BANGALORE, KARNATAKA,
      Wednesday, 13th Sep 2023 09.23 PM In transit from TRPSNR/SOUTH-TML, Tirupur, TAMIL NADU,
      Wednesday, 13th Sep 2023 04.13 PM Handover to Courier

      Still no updates on the shipment[protected]and order not delivered.
      XpressBees Logistics customer support has been notified about the posted complaint.
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        R
        ritc7
        from Srinagar, Jammu and Kashmir
        Sep 9, 2023
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        Unwarranted Holding of Load Connection and Overdue Invoices.

        Website:xpressbees.com

        I hereby want to bring to notice of the officials of xpressbees that i was running RSC of xpressbees of Parimpora, Srinagar location since January 2023 and now they have stopped connecting load since last 2 months on the behest of one official A.M. Jagjeet Singh Bali who had on regular basis continously disrupted smooth functioning of my RSC. They are not clearing my invoices overdue since January 2023.

        Now, without intimtation...
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        Tejas M Ghorpade
        from Pune, Maharashtra
        Sep 6, 2023
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        My order has delivered successfully but payment was made twice so I want 1 payment refund
        XpressBees Logistics customer support has been notified about the posted complaint.
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          M
          myselfkkc
          Sep 6, 2023
          Resolved
          The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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          Resolved
          The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

          Address:Head Office : Building# B1, Kumar Cerebrum IT Park, Kalyani Nagar, Pune, Maharashtra - 411014 Phone: +91 (020) 4911 1900 (Board number)
          Website:www.xpressbees.com

          On 31 Aug I placed an order on 'Meesho', which was shipped through 'Xpressbees' logistics. But I don't get my product delivered or any response from 'Xpressbees' courier service even after reaching that nearest hub to me 'Mogra' 2 days ago. The Status on their tracking site after putting AWB no is shown that 'Customer wants future delivery'_who said this when the delivery representative still not come here and don't doing any contact. All of these clearly proved that they are none other than a gang of scammers and fraudsters. Be aware from them. Please take necessary action against them and do the needful for getting my product delivered ASAP.
          +1 photos
          Sep 7, 2023
          Complaint marked as Resolved 
          Delivered today atlast
          XpressBees Logistics customer support has been notified about the posted complaint.
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            M
            myselfkkc
            Sep 6, 2023
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            On 31 Aug, 2023 I placed an order on 'Meesho', which was shipped through 'Xpressbees' logistic. But I don't get my product delivered or any response from 'Xpressbees' courier service even after reaching that nearest hub to me 'Mogra' 2 days ago (4th Sep, 2023). The Status on their tracking site after putting AWB no is shown that 'Customer wants future delivery'_who said this when the delivery representative still not come here and don't doing any contact. All of these clearly proved that they are none other than a gang of scammers and fraudsters. Be aware from them. Please take necessary action against them and do the needful for getting my product delivered ASAP.
            +1 photos
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              R
              Rhutwik Tatte
              from Morshi, Maharashtra
              Sep 6, 2023
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              Address:Morshi Taluka Morshi district amravati state Maharashtra 444905

              My parcel is out for delivery but the expressbess delivery agent doesn't gave me my parcel yet he's making me fool and my another parcel is also not received yet as it is expected date is 3 days before today... Please stop this third class and bogus company of xpressbees it is totally lazy and very poor in service the owner of this company is also a fool according to me because his worker's are too lazy and he didn't interrupt in it... Please stop your delivery service @expressbees because it is not possible for you delivery parcels at time so please stop or shut down your delivery service @expressbees
              XpressBees Logistics customer support has been notified about the posted complaint.
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                V
                velsaravaana2002
                Sep 4, 2023
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                I have placed a order in 99rpm and the product dispatched 14th Aug 2023 but the product is still not received.

                I have follow-up several times but there is no proper response from courier agent xpressbees.

                Order #[protected]
                Shipment #[protected]
                AWB No: [protected]
                XpressBees Logistics customer support has been notified about the posted complaint.
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                  A
                  Akshay Joseph
                  from Kollam, Kerala
                  Sep 4, 2023
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                  AWB No: [protected]
                  Expected delivery on 30/08/23 but even after 5 days they are unable to deliver yet and no reply to the multiple tickets raised and handful of mails . Current status is last updated on 28/08/23 . Why they are doing this if they are unable to deliver on time . The items last status is shown 148 kms from my hometown, all I ask now is located my item in that particular warehouse, I will go and collect the item blaming me for trusting this company. Very happy for the treatment you are giving the customer 🙂
                  XpressBees Logistics customer support has been notified about the posted complaint.
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                    A
                    Arvinder9826
                    Sep 4, 2023
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                    I placed an order from amazon and they deliver through xpressbees. They didn't called or texted me and are saying that I'm not available and address not found. They are doing scam.
                    XpressBees Logistics customer support has been notified about the posted complaint.
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                      C
                      catchnikhil
                      from New Delhi, Delhi
                      Sep 4, 2023
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                      Unethical and Unprofessional conduct of XB Rider 9958124943 (AWB 145917851899719)

                      Dear Customer Care Team,
                      This mail is to record the extremely unprofessional and criminal behaviour of your Delivery Executive (XB Rider [protected]) who came for delivery of AWB [protected].

                      The XB Rider [protected] first called me and FALSELY stated that he is handing over mydelivery to an attendant from my house so please share the Delivery CODE. Please note the XB Rider had NOT EVEN PRESSED the bell of my house...
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                      Meghna dadhwal
                      Sep 3, 2023
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                      Estimated date for the delivery was 29 aug 2023 and today is 3 sep 2023, my order has not been delivered to me yet .It is late by 6 days as of now and there is no proper tracking info about my order . photo has been attached
                      +1 photos
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                        R
                        Renuka693
                        Sep 2, 2023
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                        After complaining my issue about not yet receiving my product on their email and calling the Xpressbees customer care number for the past 10 days. What I have gathered is that the call agent ignored me and kept me on hold for 2 minutes, did that almost everyday. Did not bother to ask me what the issue was, after I had already stated the same to them for the past five days. The WhatsApp is an automated response which they give giving wrong reasons that entry was not permitted. Eventhough we are available to receive delivery. Also saw the reality of the number of issues and cuss words that people have put on Xpressbees Google review and Instagram page with the same issue that I am facing. It's a shame you guys had one job and couldn't even do that properly, don't know how long your service will work. Someday or the other you will be bulked by so many people complaining that you won't be able to work your service out well.
                        XpressBees Logistics customer support has been notified about the posted complaint.
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                          Priti Puja
                          from Bhubaneswar, Odisha
                          Sep 2, 2023
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                          Address:Bhubaneswar

                          I had ordered from firstcry on 26 th august.Edd was 29 aug but they kept delaying the delivery and finally i was forced to cancel the order.
                          I again ordered from firstcry on 31st august and edd was on 2nd september.My order id is 22981454xmwff883f0
                          tracking id is[protected].Now again on 2nd sep it shows my order is misrouted and delivery attemt failed.
                          No message comes from the courier company before delivery of product.They dont even share the agents no.Its a daily headache to get any update regarding our order .Please deliver my order.
                          XpressBees Logistics customer support has been notified about the posted complaint.
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                            D
                            Divya Subbu
                            Sep 1, 2023
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                            Tracking was not shown in Xpressbees..it show no data found

                            Tracking no. [protected] more than 3days but still not shows the status
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                              A
                              Aug 31, 2023
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                              Address:Chennai

                              My order is not yet delivered till today, it been a month, and given false reason as not permitted and customer refused to take the item which absolutely didn't happen. No one came to my address to delivery and I didn't get any call regarding the same . I filed for reattampt delivery 2 times and still didn't come. Such worst company I have ever seen . I couldn't able to reach the staffs directly also I would called a many times l, sent many emails, till now no reply. I want to cancel my product because of such a behaviour from this company. Please cancel the item and refund my money.
                              +1 photos
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                                S
                                Soundar1971
                                from CHENNAI, Tamil Nadu
                                Aug 30, 2023
                                Resolved
                                The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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                                Resolved
                                The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

                                Address:E. Soundra Pandian, F1, SUGHAM FLATS, SUBBIAH NAGAR ANNEXE, AYYAPPANTHANGAL,

                                Non delivery/Delay in delivery of AWB No.[protected] which is due for delivery on 26/08/2023 but not delivered so far. I raised Tickets with Logistics. No response so far.
                                Aug 31, 2023
                                Complaint marked as Resolved 
                                Delivered on 30/08/2023
                                XpressBees Logistics customer support has been notified about the posted complaint.
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                                  Anbu
                                  from Ghugus, Maharashtra
                                  Aug 30, 2023
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                                  Address:E. Soundra pandian, F1, SUGHAM FLATS, SUBBIAH NAGAR ANNEXE, AYYAPPANTHANGAL,

                                  AWB No.[protected] which is due for delivery on 26/08/2023. Not delivered so far. I raised Tickets with the XpressBees Logistics. But no response.
                                  XpressBees Logistics customer support has been notified about the posted complaint.
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                                    ShadOp
                                    Aug 27, 2023
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                                    Address:Mustatil No.16, Kila No.4/2, Village Samalkha, Near Telephone Exchange, New Delhi - 110037

                                    This is a complaint regarding my package which was expected to arrive on 21st August, but today is 27th August and it is been 7 days post delivery date but I still have not received my package yet.
                                    This is very frustrating and annoying because the package is very important to me and I was expecting a good service from Xpressbees but this is really disappointing.
                                    I am also sending mails to Xpressbees constantly from day one and also requesting for call back but no response till date!
                                    Xpressbees should look forward to this problem because customer satisfaction must be your utmost priority and it is your duty to make deliveries in time because someone's package must be important to him/her.
                                    AWB-[protected]
                                    Please look forward to deliver this package as soon as possible.
                                    XpressBees Logistics customer support has been notified about the posted complaint.
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