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XpressBees Logistics Complaints & Reviews

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Updated: May 6, 2026
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XpressBees Logistics reviews & complaints(3659)

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B
bhakthshrihari
May 6, 2026
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Courier

Address: Building# B1, Kumar Cerebrum IT Park, Kalyani Nagar, Pune, Maharashtra - 411014
Website: www.xpressbees.com

The courier was booked on april28. but after may 6 also they are not delivering the parcel. i think they are not willing to deliver the parcel. they want to keep it for themselves....
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Website: www.xpressbees.com

Dear Sir/Madam,

I am writing to formally lodge a serious complaint regarding the repeated cancellation of my shipment pickup (AWB [protected]) and the lack of response from your delivery team.

Despite not initiating any cancellation from my end, I have been receiving messages stating that the pickup was cancelled by me. The message reads: “UNPICKED: Shipment with AWB [protected] from Meesho was not...
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S
Saammmyy
from Mau, Uttar Pradesh
Apr 7, 2026
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Missing Products

This is a straight up scam..I ordered three products from shein india and received only half of one. The package seems to have been tampered with somewhere on the way and the products must have been taken out. Out of three products I only received the top from a top and bottom set (hence half of one). Similar situations can be observed throughout social media. This is a [censored] company that scammes people and refuses accountability. None of...
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D
Deepanshu1190
Dec 20, 2025
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Online Fraud

Address: DELHI NCR

Tracking ID: [protected]___________

I received a prepaid parcel through XpressBees.
While opening the parcel, I recorded a video.
The packet was found completely empty.

This is a serious courier fraud case.
A Cyber Crime complaint has already been filed.

Request you to investigate the seller and delivery chain
and provide a written response at the earliest....
+1 videos
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A
arjunn3007
Dec 18, 2025
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The delivery keeps delaying

Address: DubasiPalya

The order keeps delayiny for three days....
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B
Bebouh
Dec 6, 2025
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My item delivery keeps on delaying

Address: Delhi

My item Awb no. [protected] have not been delivered even after 6 days. It's an important document and losing that will be a huge problem for me. Please solve this issue as soon as possible....
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I'm so fed up with XpressBees! My parcel-AWB No: [protected]-is stuck since days, and there's just no update from their side. I've already emailed them more than 100 times, and still not a single proper reply!

Their so-called "customer support" is a joke; nobody replies, nobody updates the tracking, and they don't even bother to call the customer. This is the worst courier service I have ever seen.

Even the...
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wasim inamdar
Oct 21, 2025
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Product untraceable - they have lost product

Hello
I have made several complaints. email / phone via Ship rocket
There is no progress on tracking number[protected]
its an 25000 of Sony Bluray player xpressbees is very irresponsible no response from the team or update on the investigation. anyone who is using Xpressbees very very carefull or use DTDC or any reputated brand
I am very sad and depressed about how they lost it
I will make an video...
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V
Vijayalaxmi Shettigar
from Mangalore, Karnataka
Sep 16, 2025
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Bad delivery

Address: Hyderabad

I have ordered for an ornament on instragram profile, hertreasures_jewelstore on 06/09/2025 and paid Rs. 699/- through online and they booked order on 07/09/2025 and sent consignment through Xpress Bees. order picked up on 10/09/2025 from Hyderabad and reached Mangalore on 14/09/2025.
Since yesterday I am trying to know the delivery status, but getting excuses like our area service is not good. they are asking 48 hours time to deliver...
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A
ashibaradhiya
from Nagpur, Maharashtra
Aug 24, 2025
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Urgent: undelivered parcel and poor response

Address: Nagpur,Maharashtra

Dear XpressBees Team,

I am writing to express my disappointment regarding the non-delivery of my parcel. The order was scheduled for delivery, but it was later canceled without any proper communication.

I have been waiting for my parcel for a long time, and despite multiple attempts to contact your team, I have not received any satisfactory response. I even requested the warehouse address so that I could pick...
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Dear xpressbees Support & Grievance Team,

I am writing to express my final concern regarding the extremely unprofessional handling of my first order, which has caused serious damage to my brand's image and mental stress.

Issue Summary:
On 11 July, my parcel (AWB: [protected]) was not picked up by XpressBees.

On 16 July, the pickup was cancelled with the false reason: “Pickup...
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Address: Pune, Maharashtra, India

I am filing this complaint against XpressBees and Shiprocket for a completely mishandled delivery of a fragile, high-value monitor, with AWB No. [protected], picked up on 11th June 2025.

Key Facts:
🚚 Promised Delivery: 15th June

🕒 Actual Status Updates: Delayed to 19th, then 26th June

📲 SMS Received on 27th June: “Parcel reached your city, expected by 26th June.”

📍...
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S
SaranyaGokul
from Chennai, Tamil Nadu
Jun 24, 2025
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Order not received - xpressbess

I ordered a BoAt airdopes on June 17, 2025 via Boat LifeStyle and it was due for delivery on June 22, 2025. The delivery partner is XpressBees. I got a notification from XpressBess on 23rd June that the delivery is out for delivery but after sometime there was a message from them stating - they regret the inconvenience that they couldn't deliver the order as the address information is incomplete.

I tried contacting the...
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K
K_05
from Bengaluru, Karnataka
Jun 5, 2025
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Return picked up but status not updated refund stuck no response from xpressbees

Address: Yelahanka

On 25th May 2025, XpressBees delivery agent Santhosh K picked up three return items from me (ordered via Biba) around 3:45 PM, and the OTP was shared during pickup. Despite this, the return status is still showing "Return not yet picked up" on both the XpressBees and Biba websites.
I have contacted the delivery agent multiple times, and he has clearly confirmed (and I have a recording of our call) that:
1)The items...
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ParulM10
from KANKER, Chhattisgarh
Jun 4, 2025
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Received wrong product in return order

This is my order id S[protected]. I placed an order at freeup app. The order was placed on 2nd May and shipped on 4th May 2025. Xpressbees lost my original package and didn't deliver it to the customer. When I asked for cancellation and returning me my parcel, they delivered me a different product. I want my original parcel or I want compensation from both xpressbees and freeup app. I'm attaching images of the original package and...
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S
sonooooooooooooo
May 10, 2025
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Mishandling of my order-14326446757581

I am writing to formally report a serious grievance regarding Order 64361, AWB- [protected] placed with Rashki on 25th April 2025, which was assigned for delivery via Xpressbees courier.

Order Details:
• Order Date: 25th April 2025
• Courier Partner: Xpressbees
• Scheduled Delivery Date: 2nd May 2025
• Actual Delivery Date: 9th May 2025
• Items Ordered: 2 Bags...
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P
PRASAD DAMODARAN
Oct 29, 2024
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Airway bill no. 14344942839984

Address: PUNE, MAHARASHTRA

I am writing to bring to your attention a serious issue regarding the delivery of my package associated with Airway Bill No. [protected]. Despite booking this order almost two weeks ago, I have yet to receive it.
Every day, I am informed by your delivery personnel that the package will be delivered the following day. However, this promise has not been fulfilled, and the delivery has been repeatedly postponed. To add to my frustration,...
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D
dhilshad PK
Sep 9, 2024
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Delaying the order

Website: www.xpressbees.com

I made a purchase from Firstcry.com and they have chosen Xpressbees as the delivery partner. The product is expected with AWB[protected]nis expected to be delivered on 9 September 2024 but still there is no signs of delivery and as per my experience this order too will be returned without my consent for sure.
Previously I have faced similar multiple issues from Xpressbees where the delivery guy didn't even tried to contact/deliver...
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Address: [email protected]

On 28th May 2024, I had ordered a samsung product which was to be delivered to me by 3rd June 2024. I received info by SAMSUNG regarding parcel details and XPRESSBEES was their courier partner and AWB no:
[protected]. On 2nd June I received a call from XPRESSBEES courier stating that the PARCEL will be delivered and we're near to my location. As I wasn't available in the location I requested them to deliver it on the next day that...
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P
pmshadin
from Vengara, Malappuram, Kerala
Mar 24, 2024
Mar 26, 2024
This thread was updated on Mar 26, 2024
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Order not yet received.

I had placed an order through Meesho which was to be delivered by 23rd March. They had assigned Xpressbees as delivery partner. But my order is still in Bangalore since 18th March and I have not yet received the package. While tracking the package, the final destination is showing up as Kannur, even though it should be Malappuram, Kerala and pincode is 676304. Please resolve the issue at the earliest and deliver the order instead of trying...
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