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XpressBees Logistics Complaints & Reviews

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Updated: Dec 18, 2025
Complaints 3647
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280
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3367
Bad 😕 It seems that XpressBees Logistics has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.
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XpressBees Logistics reviews & complaints(3647)

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A
arjunn3007
Dec 18, 2025
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The delivery keeps delaying

Address: DubasiPalya

The order keeps delayiny for three days....
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B
Bebouh
Dec 6, 2025
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My item delivery keeps on delaying

Address: Delhi

My item Awb no. [protected] have not been delivered even after 6 days. It's an important document and losing that will be a huge problem for me. Please solve this issue as soon as possible....
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Xyz88764
Nov 11, 2025
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XpressBees Worst Courier Service Ever! No Delivery, No Response, Totally Useless Support!

I'm so fed up with XpressBees! My parcel-AWB No: [protected]-is stuck since days, and there's just no update from their side. I've already emailed them more than 100 times, and still not a single proper reply!

Their so-called "customer support" is a joke; nobody replies, nobody updates the tracking, and they don't even bother to call the customer. This is the worst courier service I have ever seen.

Even the...
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W
wasim inamdar
Oct 21, 2025
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Product untraceable - they have lost product

Hello
I have made several complaints. email / phone via Ship rocket
There is no progress on tracking number[protected]
its an 25000 of Sony Bluray player xpressbees is very irresponsible no response from the team or update on the investigation. anyone who is using Xpressbees very very carefull or use DTDC or any reputated brand
I am very sad and depressed about how they lost it
I will make an video...
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V
Vijayalaxmi Shettigar
from Mangalore, Karnataka
Sep 16, 2025
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Bad delivery

Address: Hyderabad

I have ordered for an ornament on instragram profile, hertreasures_jewelstore on 06/09/2025 and paid Rs. 699/- through online and they booked order on 07/09/2025 and sent consignment through Xpress Bees. order picked up on 10/09/2025 from Hyderabad and reached Mangalore on 14/09/2025.
Since yesterday I am trying to know the delivery status, but getting excuses like our area service is not good. they are asking 48 hours time to deliver...
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A
ashibaradhiya
from Nagpur, Maharashtra
Aug 24, 2025
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Urgent: undelivered parcel and poor response

Address: Nagpur,Maharashtra

Dear XpressBees Team,

I am writing to express my disappointment regarding the non-delivery of my parcel. The order was scheduled for delivery, but it was later canceled without any proper communication.

I have been waiting for my parcel for a long time, and despite multiple attempts to contact your team, I have not received any satisfactory response. I even requested the warehouse address so that I could pick...
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N
Nileshbarot12
Jul 25, 2025
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Final notice 1000 compensation & free delivery demanded | otherwise legal action will be taken

Dear xpressbees Support & Grievance Team,

I am writing to express my final concern regarding the extremely unprofessional handling of my first order, which has caused serious damage to my brand's image and mental stress.

Issue Summary:
On 11 July, my parcel (AWB: [protected]) was not picked up by XpressBees.

On 16 July, the pickup was cancelled with the false reason: “Pickup...
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S
SaranyaGokul
from Chennai, Tamil Nadu
Jun 24, 2025
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Order not received - xpressbess

I ordered a BoAt airdopes on June 17, 2025 via Boat LifeStyle and it was due for delivery on June 22, 2025. The delivery partner is XpressBees. I got a notification from XpressBess on 23rd June that the delivery is out for delivery but after sometime there was a message from them stating - they regret the inconvenience that they couldn't deliver the order as the address information is incomplete.

I tried contacting the...
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K
K_05
from Bengaluru, Karnataka
Jun 5, 2025
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Return picked up but status not updated refund stuck no response from xpressbees

Address: Yelahanka

On 25th May 2025, XpressBees delivery agent Santhosh K picked up three return items from me (ordered via Biba) around 3:45 PM, and the OTP was shared during pickup. Despite this, the return status is still showing "Return not yet picked up" on both the XpressBees and Biba websites.
I have contacted the delivery agent multiple times, and he has clearly confirmed (and I have a recording of our call) that:
1)The items...
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P
ParulM10
from KANKER, Chhattisgarh
Jun 4, 2025
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Received wrong product in return order

This is my order id S[protected]. I placed an order at freeup app. The order was placed on 2nd May and shipped on 4th May 2025. Xpressbees lost my original package and didn't deliver it to the customer. When I asked for cancellation and returning me my parcel, they delivered me a different product. I want my original parcel or I want compensation from both xpressbees and freeup app. I'm attaching images of the original package and...
+8 photos
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S
sonooooooooooooo
May 10, 2025
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Mishandling of my order-14326446757581

I am writing to formally report a serious grievance regarding Order 64361, AWB- [protected] placed with Rashki on 25th April 2025, which was assigned for delivery via Xpressbees courier.

Order Details:
• Order Date: 25th April 2025
• Courier Partner: Xpressbees
• Scheduled Delivery Date: 2nd May 2025
• Actual Delivery Date: 9th May 2025
• Items Ordered: 2 Bags...
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C
Chhotukumar
from Lakhisarai, Bihar
May 6, 2025
May 6, 2025
This thread was updated on May 6, 2025
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Wrong item received

Address: Balgudar sahni tola kali mandir, Lakhisarai, Bihar
Website: Xpressbees

Return place...
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S
SurajKu2345
May 5, 2025
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No delivery date available

AWB number [protected]. It was expected to be delivered on 03-May. Not delivered and now no new expected delivery date is there. Customer care executives are also not able to help as they can only pass message. I have no problem in delay delivery but atleast there should be an expected delivery date by such an company. They are not able to provide that also....
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A
[email protected]
Nov 21, 2024
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Hello,

I had contacted to Xpressbees customer care. They said that they were providing the delivery today (21st November 2024) by 8 pm. But product was not delivered to me. Customer service executives provided the fake promises.

I hope after this complaint I get my product.
Tracking I'd is [protected].

Please help me to get my product. Xpressbees is not taking responsibility to deliver the order. Now it's a week.

Thanks
XpressBees Logistics customer support has been notified about the posted complaint.
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    P
    PRASAD DAMODARAN
    Oct 29, 2024
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    Airway bill no. 14344942839984

    Address: PUNE, MAHARASHTRA

    I am writing to bring to your attention a serious issue regarding the delivery of my package associated with Airway Bill No. [protected]. Despite booking this order almost two weeks ago, I have yet to receive it.
    Every day, I am informed by your delivery personnel that the package will be delivered the following day. However, this promise has not been fulfilled, and the delivery has been repeatedly postponed. To add to my frustration,...
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    S
    sainath_b56
    from Mumbai, Maharashtra
    Sep 14, 2024
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    Parcel kept onhold

    Website: www.xpressbees.com

    Its been 10days since dispatched from seller. still it is on hold with them upon calling they say that with 2days it will be delivered. I see that in site the status is misrouted! what in the name they are doing logistics I am not getting. this is the second time its happenning to me. no call no sms and moreover they are not at all telling complete address to at least go and pickup. very sick and worrying about my package.[protected]...
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    N
    nikithabalaji
    from Chennai, Tamil Nadu
    Sep 10, 2024
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    Delivery delayed for 3 days

    .My estimated delivery was on 8 th of September. My parcel was out of delivery from 9 th of September .The delivery guy called and checked for my availability on 9 th of September, I confirmed my availability .But today when I was tracking for my shipment my delivery got marked for a deferred delivery when I never requested for it instead I requested the delivery guy to delivery my parcel as soon as possible. The delivery guy even blocked...
    +1 photos
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    D
    dhilshad PK
    Sep 9, 2024
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    Resolved

    Delaying the order

    Website: www.xpressbees.com

    I made a purchase from Firstcry.com and they have chosen Xpressbees as the delivery partner. The product is expected with AWB[protected]nis expected to be delivered on 9 September 2024 but still there is no signs of delivery and as per my experience this order too will be returned without my consent for sure.
    Previously I have faced similar multiple issues from Xpressbees where the delivery guy didn't even tried to contact/deliver...
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    S
    sajid4537
    Aug 13, 2024
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    The Delivery Boy is Refusing to Deliver my Order and told me that my Package was Lost Without any Proof

    Hello Sir, My Shipment AWB NUMBER : [protected] Has not been Delivered to me Since the Last 15 Days, The Delivery Boy is Constantly Refusing to Deliver my Order Even though the Status Shows "Out for Delivery", The Delivery boy is also showing Rude Behavior Towards me and ignoring all Calls when i started Enquiring About the Order, Now the Delivery boy is Saying that my Package has been Lost and that he will not Deliver my Order no Matter...
    +2 photos
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    A
    Aryan0503123
    from Bhiwani, Haryana
    Jul 17, 2024
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    Waiitng for delivery. no status updated past 7 days

    I have Sent a shipment on 11 July from delhi to Mumbai through Porter services . porter would sent my shipment through xpressbees. I have to notify that since 11 july there is no tracking update on my shipment
    the shipment is very important to me Who knowns when they deliver it to me
    AWB - [protected]
    Soory to say But Xpressbees have to improve Their Communication skills, Management Services, Delivery Staff...
    +1 photos
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