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XpressBees Logistics Complaints & Reviews

www.xpressbees.com
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Updated: Dec 18, 2025
Complaints 3653
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282
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3371
Bad 😕 It seems that XpressBees Logistics has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.
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XpressBees Logistics reviews & complaints(3653)

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A
arjunn3007
Dec 18, 2025
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The delivery keeps delaying

Address: DubasiPalya

The order keeps delayiny for three days....
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B
Bebouh
Dec 6, 2025
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My item delivery keeps on delaying

Address: Delhi

My item Awb no. [protected] have not been delivered even after 6 days. It's an important document and losing that will be a huge problem for me. Please solve this issue as soon as possible....
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X
Xyz88764
Nov 11, 2025
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XpressBees Worst Courier Service Ever! No Delivery, No Response, Totally Useless Support!

I'm so fed up with XpressBees! My parcel-AWB No: [protected]-is stuck since days, and there's just no update from their side. I've already emailed them more than 100 times, and still not a single proper reply!

Their so-called "customer support" is a joke; nobody replies, nobody updates the tracking, and they don't even bother to call the customer. This is the worst courier service I have ever seen.

Even the...
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W
wasim inamdar
Oct 21, 2025
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Product untraceable - they have lost product

Hello
I have made several complaints. email / phone via Ship rocket
There is no progress on tracking number[protected]
its an 25000 of Sony Bluray player xpressbees is very irresponsible no response from the team or update on the investigation. anyone who is using Xpressbees very very carefull or use DTDC or any reputated brand
I am very sad and depressed about how they lost it
I will make an video...
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V
Vijayalaxmi Shettigar
from Mangalore, Karnataka
Sep 16, 2025
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Bad delivery

Address: Hyderabad

I have ordered for an ornament on instragram profile, hertreasures_jewelstore on 06/09/2025 and paid Rs. 699/- through online and they booked order on 07/09/2025 and sent consignment through Xpress Bees. order picked up on 10/09/2025 from Hyderabad and reached Mangalore on 14/09/2025.
Since yesterday I am trying to know the delivery status, but getting excuses like our area service is not good. they are asking 48 hours time to deliver...
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A
ashibaradhiya
from Nagpur, Maharashtra
Aug 24, 2025
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Urgent: undelivered parcel and poor response

Address: Nagpur,Maharashtra

Dear XpressBees Team,

I am writing to express my disappointment regarding the non-delivery of my parcel. The order was scheduled for delivery, but it was later canceled without any proper communication.

I have been waiting for my parcel for a long time, and despite multiple attempts to contact your team, I have not received any satisfactory response. I even requested the warehouse address so that I could pick...
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N
Nileshbarot12
Jul 25, 2025
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Final notice 1000 compensation & free delivery demanded | otherwise legal action will be taken

Dear xpressbees Support & Grievance Team,

I am writing to express my final concern regarding the extremely unprofessional handling of my first order, which has caused serious damage to my brand's image and mental stress.

Issue Summary:
On 11 July, my parcel (AWB: [protected]) was not picked up by XpressBees.

On 16 July, the pickup was cancelled with the false reason: “Pickup...
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S
SaranyaGokul
from Chennai, Tamil Nadu
Jun 24, 2025
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Order not received - xpressbess

I ordered a BoAt airdopes on June 17, 2025 via Boat LifeStyle and it was due for delivery on June 22, 2025. The delivery partner is XpressBees. I got a notification from XpressBess on 23rd June that the delivery is out for delivery but after sometime there was a message from them stating - they regret the inconvenience that they couldn't deliver the order as the address information is incomplete.

I tried contacting the...
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K
K_05
from Bengaluru, Karnataka
Jun 5, 2025
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Return picked up but status not updated refund stuck no response from xpressbees

Address: Yelahanka

On 25th May 2025, XpressBees delivery agent Santhosh K picked up three return items from me (ordered via Biba) around 3:45 PM, and the OTP was shared during pickup. Despite this, the return status is still showing "Return not yet picked up" on both the XpressBees and Biba websites.
I have contacted the delivery agent multiple times, and he has clearly confirmed (and I have a recording of our call) that:
1)The items...
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P
ParulM10
from KANKER, Chhattisgarh
Jun 4, 2025
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Received wrong product in return order

This is my order id S[protected]. I placed an order at freeup app. The order was placed on 2nd May and shipped on 4th May 2025. Xpressbees lost my original package and didn't deliver it to the customer. When I asked for cancellation and returning me my parcel, they delivered me a different product. I want my original parcel or I want compensation from both xpressbees and freeup app. I'm attaching images of the original package and...
+8 photos
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S
sonooooooooooooo
May 10, 2025
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Mishandling of my order-14326446757581

I am writing to formally report a serious grievance regarding Order 64361, AWB- [protected] placed with Rashki on 25th April 2025, which was assigned for delivery via Xpressbees courier.

Order Details:
• Order Date: 25th April 2025
• Courier Partner: Xpressbees
• Scheduled Delivery Date: 2nd May 2025
• Actual Delivery Date: 9th May 2025
• Items Ordered: 2 Bags...
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C
Chhotukumar
from Lakhisarai, Bihar
May 6, 2025
May 6, 2025
This thread was updated on May 6, 2025
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Wrong item received

Address: Balgudar sahni tola kali mandir, Lakhisarai, Bihar
Website: Xpressbees

Return place...
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S
SurajKu2345
May 5, 2025
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No delivery date available

AWB number [protected]. It was expected to be delivered on 03-May. Not delivered and now no new expected delivery date is there. Customer care executives are also not able to help as they can only pass message. I have no problem in delay delivery but atleast there should be an expected delivery date by such an company. They are not able to provide that also....
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Y
yxsh1102
from Ahmedabad, Gujarat
Apr 28, 2025
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Package not received even after many days

I placed an order on Nykaa Man. The order was placed in 22nd of April and it was expected to reach me by 25th of april. The product reached the nearest hub on 24th april. On 25th they didn't attempt any delivery. On 26th my product was out for delivery but they didn't try to deliver or reach my house to deliver it. I called the delivery boy and he said he wont deliver today and he isn't sure it will be delivered tomorrow also so on 25th,...
+2 photos
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A
[email protected]
Nov 21, 2024
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Hello,

I had contacted to Xpressbees customer care. They said that they were providing the delivery today (21st November 2024) by 8 pm. But product was not delivered to me. Customer service executives provided the fake promises.

I hope after this complaint I get my product.
Tracking I'd is [protected].

Please help me to get my product. Xpressbees is not taking responsibility to deliver the order. Now it's a week.

Thanks
XpressBees Logistics customer support has been notified about the posted complaint.
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    P
    PRASAD DAMODARAN
    Oct 29, 2024
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    Airway bill no. 14344942839984

    Address: PUNE, MAHARASHTRA

    I am writing to bring to your attention a serious issue regarding the delivery of my package associated with Airway Bill No. [protected]. Despite booking this order almost two weeks ago, I have yet to receive it.
    Every day, I am informed by your delivery personnel that the package will be delivered the following day. However, this promise has not been fulfilled, and the delivery has been repeatedly postponed. To add to my frustration,...
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    R
    roquibul7
    Oct 28, 2024
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    Resolved

    AWB: 153307880022768 not delivered after 1 month to my seller

    Respected sir
    I ordered TVS NTORQ parts on TVS online android app, on 26th September 24 (AWB NO .[protected] ) . Due to my personal problem, i cancelled the parcel on the same day. But until now the parcel didn't reach back to TVS bangaluru head quarter. Expressbees, when contacted via customer care, didn't clarify the whole situation. In their website, it's still showing "RETURN TO ORIGINAL TRANSIT".
    Therefore, it's my...
    +1 photos
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    S
    Sadia K
    Oct 17, 2024
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    Delay in Delivery by 48 hours

    My order was to be delivered by Xpressbees Logistics ( Delhi ) on the 16th of October, 2024 as stated on the website. For the past 3 days the order is shown to be in transit. It is the night of 17th today and still the order is in transit. It was supposed to be delivered to me yesterday itself. Please address the issue as this is highly unprofessional....
    +1 photos
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    R
    ravikushwah30003
    from Longowal, Punjab
    Oct 15, 2024
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    My items stuck at one place for past 15 days.

    Address: Building# B1, Kumar Cerebrum IT Park, Kalyani Nagar, Pune, Maharashtra - 411014

    I have ordered book from DelhiBookMarket.com on 28 september, 2024 who shipped the package via XpressBees Logistics courier. The shipment is stuck at one place as shown in the shipment tracking. The tracking id of the shipment is - [protected]. The estimated delivery date was 3rd october, 2024. After making thousands of calls to the customer care of XpressBees, no call has been answered or received. I got no help from the Delhi Book Market...
    +2 photos
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    S
    sainath_b56
    from Mumbai, Maharashtra
    Sep 14, 2024
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    Parcel kept onhold

    Website: www.xpressbees.com

    Its been 10days since dispatched from seller. still it is on hold with them upon calling they say that with 2days it will be delivered. I see that in site the status is misrouted! what in the name they are doing logistics I am not getting. this is the second time its happenning to me. no call no sms and moreover they are not at all telling complete address to at least go and pickup. very sick and worrying about my package.[protected]...
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