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Updated: Jun 5, 2025
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Bad 😕 It seems that XpressBees Logistics has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.
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XpressBees Logistics reviews & complaints(3636)

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K
K_05
from Bengaluru, Karnataka
Jun 5, 2025
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Return picked up but status not updated refund stuck no response from xpressbees

Address: Yelahanka

On 25th May 2025, XpressBees delivery agent Santhosh K picked up three return items from me (ordered via Biba) around 3:45 PM, and the OTP was shared during pickup. Despite this, the return status is still showing "Return not yet picked up" on both the XpressBees and Biba websites.
I have contacted the delivery agent multiple times, and he has clearly confirmed (and I have a recording of our call) that:
1)The items...
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ParulM10
from KANKER, Chhattisgarh
Jun 4, 2025
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Received wrong product in return order

This is my order id S[protected]. I placed an order at freeup app. The order was placed on 2nd May and shipped on 4th May 2025. Xpressbees lost my original package and didn't deliver it to the customer. When I asked for cancellation and returning me my parcel, they delivered me a different product. I want my original parcel or I want compensation from both xpressbees and freeup app. I'm attaching images of the original package and...
+8 photos
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S
sonooooooooooooo
May 10, 2025
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Mishandling of my order-14326446757581

I am writing to formally report a serious grievance regarding Order 64361, AWB- [protected] placed with Rashki on 25th April 2025, which was assigned for delivery via Xpressbees courier.

Order Details:
• Order Date: 25th April 2025
• Courier Partner: Xpressbees
• Scheduled Delivery Date: 2nd May 2025
• Actual Delivery Date: 9th May 2025
• Items Ordered: 2 Bags...
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C
Chhotukumar
from Lakhisarai, Bihar
May 6, 2025
May 6, 2025
This thread was updated on May 6, 2025
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Wrong item received

Address: Balgudar sahni tola kali mandir, Lakhisarai, Bihar
Website: Xpressbees

Return place...
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S
SurajKu2345
May 5, 2025
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No delivery date available

AWB number [protected]. It was expected to be delivered on 03-May. Not delivered and now no new expected delivery date is there. Customer care executives are also not able to help as they can only pass message. I have no problem in delay delivery but atleast there should be an expected delivery date by such an company. They are not able to provide that also....
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A
[email protected]
Nov 21, 2024
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Product not delivered -141123465655884

Hello,

I had contacted to Xpressbees customer care. They said that they were providing the delivery today (21st November 2024) by 8 pm. But product was not delivered to me. Customer service executives provided the fake promises.

I hope after this complaint I get my product.
Tracking I'd is [protected].

Please help me to get my product. Xpressbees is not taking responsibility to...
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PRASAD DAMODARAN
Oct 29, 2024
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Airway bill no. 14344942839984

Address: PUNE, MAHARASHTRA

I am writing to bring to your attention a serious issue regarding the delivery of my package associated with Airway Bill No. [protected]. Despite booking this order almost two weeks ago, I have yet to receive it.
Every day, I am informed by your delivery personnel that the package will be delivered the following day. However, this promise has not been fulfilled, and the delivery has been repeatedly postponed. To add to my frustration,...
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S
sainath_b56
from Mumbai, Maharashtra
Sep 14, 2024
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Parcel kept onhold

Website: www.xpressbees.com

Its been 10days since dispatched from seller. still it is on hold with them upon calling they say that with 2days it will be delivered. I see that in site the status is misrouted! what in the name they are doing logistics I am not getting. this is the second time its happenning to me. no call no sms and moreover they are not at all telling complete address to at least go and pickup. very sick and worrying about my package.[protected]...
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D
dhilshad PK
Sep 9, 2024
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Delaying the order

Website: www.xpressbees.com

I made a purchase from Firstcry.com and they have chosen Xpressbees as the delivery partner. The product is expected with AWB[protected]nis expected to be delivered on 9 September 2024 but still there is no signs of delivery and as per my experience this order too will be returned without my consent for sure.
Previously I have faced similar multiple issues from Xpressbees where the delivery guy didn't even tried to contact/deliver...
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[email protected]
Jun 20, 2024
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my parcel was cancelled and returned back

Address: [email protected]

On 28th May 2024, I had ordered a samsung product which was to be delivered to me by 3rd June 2024. I received info by SAMSUNG regarding parcel details and XPRESSBEES was their courier partner and AWB no:
[protected]. On 2nd June I received a call from XPRESSBEES courier stating that the PARCEL will be delivered and we're near to my location. As I wasn't available in the location I requested them to deliver it on the next day that...
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R
rajeshklyn
Jun 7, 2024
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Address: KOLKATA,INDIA
Website: thekkgroups.in

Rescheduling delivery multiple times stating "CUSTOMER WANTS FUTURE DELIVERY"? How ? Without getting in touch with me you are rescheduling several times. Later Automated calls come from Mobile number +91.[protected] asking for cancellation of order ???? Absolutely fraudulent courier service. Request you to arrange earliest delivery of the shipment. REMEMBER THAT TAKING EXCESSIVE NEGATIVE VIBES FROM SEVERAL CUSTOMERS WILL SPELL DOOM TO YOUR COURIER BUSINESS, SOONER OR LATE...BUT IT WILL
XpressBees Logistics customer support has been notified about the posted complaint.
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    T
    The Libas Store
    May 11, 2024
    May 28, 2024
    This thread was updated on May 28, 2024
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    product stolen from the package during transit awb 14355980698569

    We sent the package to the buyer on Mar 06, 2024 12:42 containing 3 pcs of Raymond Gift Packs the shipment was tampered with during transit and 1 piece has been stolen out of 3 from the box and then the box was repacked with the cello tape. the buyer did also raised the concern at the time of delivery but FE delivered it and asked to contact the seller.
    The packaging video and image of the sent product are attached herewith so that...
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    B
    bhavuvsv
    Apr 25, 2024
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    complaint regarding non-delivery of smartwatch order

    Address: 3rd and 4th Floor, Rajashree Business Park, Plot No 114, Survey No 338, Tadiwala Road, Nr. Sohrab Hall Pune City India - 411001

    I am writing to express my dissatisfaction with the non-delivery of my smartwatch order placed on April 14, 2024. The order was supposed to be delivered via Expressbees courier and was scheduled to arrive by April 21, 2024. However, it is now April 25, 2024, and I have yet to receive the package.Despite the expected delivery date passing, there has been no communication regarding the delay or any updates on the whereabouts of my package....
    +1 photos
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    R
    Ruda
    Apr 20, 2024
    May 28, 2024
    This thread was updated on May 28, 2024
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    I ordered some books from a online website. Which was shipped through xpressbees on 4th April, till now it hasn't been delivered to me.
    20/04 : it should out for delivery but in the Evening I got a massage that you refused to receive. I have contacted their customer care 2 times.They just say it will be delivered soon .
    The delivery guy straight up rejected calls.
    XpressBees Logistics customer support has been notified about the posted complaint.
    View replies
    Sir, Kindly Speed Up My Order AWB NUMBER : [protected] and Deliver it to me Today Itself as Quickly as Possible as it is Urgent... Also call me Before Delivery.

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      M
      manushi1234
      from Thiruvananthapuram, Kerala
      Apr 12, 2024
      May 20, 2024
      This thread was updated on May 20, 2024
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      Sir, Kindly Speed Up My Order AWB Number : [protected] and Deliver it to me Tomorrow Itself as Quickly as Possible as it is Getting Delayed in Transit and its taking a while to deliver it to me .. So, Kindly Speed up and Deliver my Order as Soon as Possible as it is Urgent...
      +1 photos
      XpressBees Logistics customer support has been notified about the posted complaint.
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        B
        bhar4321
        Apr 12, 2024
        May 20, 2024
        This thread was updated on May 20, 2024
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        Sir, Kindly Speed Up My Order AWB Number : [protected] and Deliver it to me Tomorrow Itself as Quickly as Possible as it is Getting Delayed in Transit and its taking a while to deliver it to me .. So, Kindly Speed up and Deliver my Order as Soon as Possible as it is Urgent...
        +1 photos
        XpressBees Logistics customer support has been notified about the posted complaint.
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          A
          Awgpk9096g
          from KARNAL, Haryana
          Apr 11, 2024
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          Hoise hold items

          Dear sir where is my shipment awb number [protected]...
          +1 photos
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          P
          PavanPaarth
          Mar 25, 2024
          Apr 14, 2024
          This thread was updated on Apr 14, 2024
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          Out for delivery - wrong pincode - rescheduled delivery

          Since no proper response from the Customer Care email service.
          Even i tried cald many times from Mar 21st to till date, but Customer executives are without proper information, just simply wasting my time on call.
          Hence escalating my issue to you.
          XXXXXXXXXXX is my AWB number, my product shipped from Punjab on Mar 13 and reached the final delivery station on Mar 18th, till now i have not received my product. Whenever...
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          P
          pmshadin
          from Vengara, Malappuram, Kerala
          Mar 24, 2024
          Mar 26, 2024
          This thread was updated on Mar 26, 2024
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          Order not yet received.

          I had placed an order through Meesho which was to be delivered by 23rd March. They had assigned Xpressbees as delivery partner. But my order is still in Bangalore since 18th March and I have not yet received the package. While tracking the package, the final destination is showing up as Kannur, even though it should be Malappuram, Kerala and pincode is 676304. Please resolve the issue at the earliest and deliver the order instead of trying...
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          pmshadin
          from Vengara, Malappuram, Kerala
          Mar 20, 2024
          Mar 28, 2024
          This thread was updated on Mar 28, 2024
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          Xpressbees Logistics The Status of my Order has been Stuck at the Same Place since the Last 2 Days

          The Status of my Order AWB NUMBER :[protected] has not been Updated and has been Stuck at the Same Place since the Past 5 Days. So, Kindly Resolve this issue and Deliver it to me Today Itself as it is Really Urgent....
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