Yesterday i visited decathlon on s p ring road, ahmedabad and wish to buy couple of stuff but while billing the representative ask for my contact number on which i refuse to provide and prepare the invoice without such details. He refuse and ask for email id as option. I inform him that it should not be mandatory to provide such details for buying such products, but he was adamant and says as per company policy it's mandatory to provide contact details. I ask him to display such policy's in store so consumer should be aware before buying and waiting in queue for 15 mins. Atlast i drop leave without shopping from the store. It's such a waste of time to visit your company store. Nowadays the online fraud is increasing so it should not be kept compulsory to provide such personal details. Was this information helpful? |
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