Decathlon — incorrect information on website

Address:	781022
Website:	www.decathlon.in

I had placed an order on 30th october, 2019 - with order number 2520064 - on their website.

I ordered a pair of trousers from their website - 120 regular-fit pilates & gentle gym bottoms: black and grey with a size xl for my father. The description on the website for xl says 90-100 cms; but the trousers i received today were of size 105-111 cms for the same xl size. I have uploaded pictures of this discrepancy to this complaint.

This is the second time that this has happened, and after having written to them via email for the previous order, they could not solve the problem for the earlier issue; it was only after numerous phone calls that i was told which size would fit properly.

But their initial problem with incorrect and misleading product information on their website continues and this today i received a bigger size of the trousers i had ordered, which do not fit my dad. It has become time consuming to make phone calls and write emails for each and every order i place with them because i have to call them and place two orders for every product nowadays.

I hope they update their website and stop misleading people.