Decathlon — Poor return status and No refund

Address:Decathlon
Website:Decathlon

Sir/ma'am,
I ordered a product on 18 nov with order id [protected] and I speedily recieved the product on 25th November .However one of the product ( reference no 2984937) was not good so I decided to return the product wherein the return was confirmed but as of now the product is still with me since the delivery person has not taken the returned product. I requested a complaint with ticket no as 00848018 but till now No process has been done to solve the problem. Please make it a speedy return process . Thank you
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    Decathlon
    India
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