Deen Dayal Upadhyay Hospital — I am complaining about misbehaviour of a doctor in DDU hospital

Address:

Din Dayal Upadhyay hospital Hari nagar new delhi

Sir
we know that it's a hard time for all. Now a days when we visit din dayal upadhyay hospital corona test is essential for all the patient. SIR I had visited the hospital in room number 10G on 5th october 2020 for the treatment of jaundice, I went to the hospital at 6:30 AM stood in the queue of opd registration. I went to room number 10 G after a long queue, the doctor told get corona test first, That is okay for me, I went to the corona test queue, there were almost 250 people ahead of me, well apart from all this I got my corona report at 12 PM, met the doctor they guided me to the blood test counter. I went for the blood test, the person who was standing at the P1 (Blood test counter) told that it has been closed at 11 AM itself. Alright I came back to my home, the very next day I went for the blood test, I gave the sample and they asked me to collect the report after two days, well after two days they gave me only half of the report, so in the absence of report I didn't meet the doctor that day. Next monday on 12th October I again visited the hospital the same repeated process, queued in the opd line and queued in the doctors line, again the doctor told to get the corona test first(only seven days later). I refused to go to corona test as there were more than 250 patients there. I told only seven days earlier I tested negative corona. Now the doctor started to behave in un manner way said " mujhse behas karne ki jarurat nahi hai, check karana hai to karao warna jao yaha se" I want to ask why these people have so much attitude, why? Just because people doesn't pay them directly. Or they believe that they are the king of the hospital.
Well that was a mild incident with me, but they are behaving so badly with other people who came in little bit dirty cloths or in tore cloths, why are they behaving like this just because of they are illiterate or poor people.
Please consider this situation once
Thanks