I ordered 2 qty. Of samsung star pro mobile from dejavurends.Com as on 7 the march 2014 and 11 march 2014.
Till date they have not send the products.
When i call to customer care no. They told me due to internal issues your product will ship in coming week. These words they continues told me from the next week in which i put order.
Now i frustrated...And calling them and i ask for the refund but they told me not to cancel the order and wait for one more week to dispatch...But i can't wait any more because its already a month.
Further they told me refund process takes 15 days.
Its not fair beacause other online co. Like ebay.In and fipkart.Com takes only 4-5 days to refund.
Further when i search about the dejavutrends.Com about genuineness of the company ...I found that the director and senior officials of the company are fraudster.
Sir plz help to get my refund.
Details:
Order no:[protected]
Order date: 7 march 2014
Product: samsung galaxy star pro
Qty; 1
Amount: rs. 5535.25 /-
Order no:[protected]
Order date: 11 march 2014
Product: samsung galaxy star pro
Qty; 1
Amount: rs. 5259.00 /- Was this information helpful? | 
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