I have subscribed 2 magazines (Champak & Highlight champs) for my kids from Delhi press.
I have completed all process related to have the subscription and I have received subscription details also(Subscription number - S 340661-Start Date 1st Oct 2017 )but I have not received any copy of it on any given date or as per schedule however after waiting for 4 months and taking lots of follow-ups through email, personal calls I got bunch of 3 months magazines at a time after that I have again started requesting them via email and phone calls regarding the receipt of magazines in time however nothing is happening except repeated requests from my side, they have not provided any escalation matrix to contact for such issue. Lots of disappointment, wastage of lot time for follow-ups, most disturbing experience as I had different (very positive) image about this group however after experience the services and way to respond it is giving feeling of “Got Cheated”. Once the subscription is confirmed I should have received both magazines with regular intervals without follow ups however in reality it’s not. The magazine of Oct if am receiving in the month of Feb it means I have paid for fresh magazine and I have got OLD which is of no value. Was this information helpful? | 
