Delhi Transport Corporation [DTC] — a very bad impression of dtc bus marshal

This is to bring your kind notice that today, i was traveling on dtc bus[protected], ord and000246, route no. 469/1, dated 16/02/2020, time 11:44:31) and i had boarded from hamdard nagar bus stand to ambedkar nagar terminal. But, the bus was terminated by driver at ambedkar nagar depot instead of its destination. I asked the reason as i wanted to deboard at its final destination but instead of giving me the reason driver told me to deboard there only and when i was denying to deboard before the destination point, the marshal came and forcefully hit me out of bus. After this, when i asked 'why is he hitting me' he replied back 'chale ja warna bahut marunga' with 2 more hits as his nameplate was not there i am unable to site his name. This behavior was really quite depressing, instead of protecting the passenger they have started bullying.
I would like to give a suggestion that please give them counseling before recruiting them so that at least they know the purpose for which they have been recruited.

I am attaching herewith the bus ticket for your kind perusal.

Looking forward to your kind notice.

Thanks in anticipation

Yours truly,
Hasan
A dtc bus passenger