Delhi Transport Corporation [DTC] — About bus driver takes wrong route daily

Dear sir/ma'am
I want to tell you that me or all people like me have to wait for the bus at the bus stop, the bus goes over the bridge because the bus has to turn on the phase 1 route, so the drivers take the bus from the bridge Which is the wrong route and all the people going to office get late everyday due to which there is a waste of time, please find a solution because I cannot go by metro everyday, it is a very expensive means for me. Please look into the matter and find any solution I'm request you.
Thank you
Sneha