Delhi Transport Corporation [DTC] — Bus driver not stopping at designated stop

The bus route no. 988. Vehicle last four digits - 4531.

Around 5:15pm on 1st July, passed by the Karol Bagh terminal stop without stopping even after signalling by hand.
Moreover the driver was talking on mobile when driving and completely put people's lives standing at the stop in danger as they had to chase the bus in the middle on the busy road. This kind of behaviour from driver is very frequent but in this particular the bus was more than half empty. So the driver can't even say that there were already too many passengers inside the bus.