Delhi Transport Corporation [DTC] — Bus pass not generated, amount deducted from my side, want refund.

Sincerely,

I had applied online for confessional student AC/NonAc all route buss pass for time period of three months on 5, August, 2022.

The transaction was successful but i didn't recieved any confirmation from your side. The amount was deducted at the time of payment and I was supposed to get the pass by today.

But, till today, i have received no email or text message from your side.

Kindly refund or generate the pass after making necessary inquiry, as soon as possible.

Thank you,

Attached screenshot of transaction I'd, order I'd, and amount details.