Delhi Transport Corporation [DTC] — Bus pass not received

Address:

Rewla khanpur, najafgarh, south west delhi, delhi

Hello sir, I have a complaint regarding that I applied for student's bus pass on 12/01/2024 and 19/01/2024 for 1 mont each. But after paying money, I did not received any notification and my money was transacted already. So, i want to say that either send my bus pass or return my money.
I hope you will work on it soon.

Thank you