Delhi Transport Corporation [DTC] — Bus Stop Complain

Good Evening Sir/Madam,
I am a DTC Bus Traveller currently travel on daily basis for my college which is in south campus dhaula kuan.

Earlier before metro construction started at south campus there was a stop of Dhaula Kuan ARSD College at both side up and down roads. Now there is no stop if we travel from mayapuri to the college. I travel on daily basis and hardly any bus driver stops and opens door at the desired place. And whenever they are asked to do so they just tell that there is no stop there and hence they'll open gates at next stop which is just after the moti bagh gurudwara from where students and many other people like me Have to walk back to south campus and then go to college which eventually takes at least 15-20 extra minutes and affect our college first class which is in morning. Usually because of this we can't reach at time even after reaching at time.
I was in google maps and your e ticketing app that there is a stop on both side of road named dhaula kuan arsd college but the bus drivers while driving towards the destination do not stops there because the physical stop is not present. If i go by 479 also from mayapuri to the destination we can generate the ticket to the destination but the bus driver do not opens gates.
Even after that there is also another stop of satya niketan that is before the moti bagh gurudwara which is also not present and bus drivers also not stop there.

Seriously this is pathetic for daily college students who have to daily walk back from gurudwara stop to the south campus.

I request you to follow up on this issue and kindly give a reasonable solution or direct your drivers of that route to stop there or give us a proof so that we can tell them that there is a stop approved by you even though not present physically due to construction work and no police officer of traffic police person will make their challan just for stopping there.

You can check i have attached a sample route image, there are 3 stop dhaula kuan arsd college, satya niketan and moti bagh. The drivers never stops at first 2 and only stops at moti bagh near gurudwara stop from where we have to walk back all the time.
Regards.
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Apr 14, 2022
Updated by Harshit S.
Its been weeks and month now but no update.
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