Delhi Transport Corporation [DTC] — Complaint about the Bus staff (Driver, Conductor & Marshal) of route no 214.

Address:

Dilshad Garden

Date of incident 21/03/2022
Client number [protected].

This is the today's incident of bus route no. 214 and vehicle no. "DL 1PC 5814". this is cluster bus(orange bus). near about 6:30 pm, I asked to driver to stop the bus in "J&K Bus stop" in Dilshad garden. So, Driver stop the bus before the bus stand in the middle of the road with running traffic. & they told me that "Chal Utar Ja", When i said to the driver "Pls stop the bus on the bus stop not in the middle of the road" then Bus Driver closed the door and said this not a stop of this route of the bus. I tell this thing to bus marshal so his reply to me that "Mujhe nhi pata driver se bolo ya conductor se bolo". after that I told to conductor please give a complaint book, so he reply me this is my complaint book, driver has his own complaint book. the conclusion of this, they didn't gave me the complaint book. I am a handicapped person how can I cross the road in the running traffic. if any vehicle hit me at that time so who was responsible for it?

Bus No:- 214 (kamla market to Seemapuri)
Vehicle no:- DL 1PC 5814
Driver Name:- "Mustakil"
Driver batch no:- 62809
Conductor Name:- "Ishwar" may be these name and batch are wrong as they provide to me. but vehicle no is correct.

please take a strong action against to this bus "Staff" by the reference of vehicle no i.e. "DL 1PC5814" all three Driver, Conductor & Marshal are misbehave with me and drop me at the end of the bus stop and not provide the complaint book.
it is my humble request to you take a strong action to above three persons by which they will never do such that type thing to any other person in future.
For the evidence i have only the vehicle no by clicking by my mobile is attach with this application.