Delhi Transport Corporation [DTC] — Complaint regarding Bus Pass Incharge At Najafgarh Terminal

Address:

Village Sarangpur New Delhi

Hi,
My name is Ankit i am from New Delhi i am currently a student of class 11 my age is 15 and i study in scholars global school i wanted to complaint about a Bus Pass verification employee whose name is GAURAV

Today 19 april 2023 i had gone to Najafgarh Terminal for making me a new Bus Pass between 2pm to 3pm and there was a man named gaurav who talked to me very rudely his behaviour was not good towards me and he also abused me 1, 2 times and asked me to get out from there he refused to make a new pass and asked me to go away. Also there was no employee available for form submission. Then the man named Gaurav asked me to pay 200 rupees extra for making new pass otherwise he will not make

he threaten me and threat me for beating
His Behaviour was not good also there was one more employee with him i also took their picture.
this was not expected from Delhi Government work and surely i will be thankful if you take strict action towards it.
Thank You.
Hope you will reply me as soon as possible.
i also attached their both picture.