Delhi Transport Corporation [DTC] — didn't arrive at stop

On 29 september 2019 in afternoon at 3:45
901 driver didn't arrive at my stop he said to me to get off the bus between two stands (Mangolpur khurd and pole star) because he wanted to go from another road which is not in the route and that was too short route to reach destination. I told to them how will i go to my stop then, i told to conductor to board me into another bus he refused and suddenly driver started to abuse me. There was a marshal in a bus but he was also favour of them. When i got off the bus then driver tried to hit me.

So, why u hired these types of drivers and conductors who don't do their duty properly... And use abusing words aslo with public.
Why u hired marshal in a bus who don't serve the public.
Please take action against them.